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2015 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

148

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Most Successful Producer Productivity

Commercial P&C

Group L&H

New Commissions Produced Annually

Average

$234,299

$272,965

Top 25%

$399,355

$485,585

Total Commissions in Producer’s Book

Average

$2,191,760

$1,670,892

Top 25%

$3,086,669

$2,335,456

Average Commissions per Account

Average

$47,631

$31,375

Top 25%

$110,212

$60,247

Most Successful Producer Productivity

How Most Successful Producers Spent Time

Most Successful

Commercial P&C Producer

Most Successful

Group L&H Producer

Personal

Training/

Education/

Prof. Dev.

6.7%

Soliciting New Business

34.0%

Mgmt/Personnel/

Agency Admin.

12.1%

Servicing

Existing Accounts

47.1%

Personal

Training/

Education/

Prof. Dev.

7.6%

Soliciting New Business

36.9%

Mgmt/Personnel/

Agency Admin.

11.3%

Servicing

Existing Accounts

44.2%

Personal Lines Producers, whose main responsibility is to solicit and write new personal lines

accounts and who are not responsible for the day-to-day servicing of the business, can be very

productive. On average the most successful Personal Lines Producer in this revenue category

generated

$57,291

per year in new personal lines commissions with an average commission

per account of

$873

. (Typically, the total commissions in the producer’s book are not tracked

since they are not paid renewal commission. Most often, the producers receive a base salary plus

new business commissions.)