154 / 168
2015 Best
Practices Study
Agencies
with Revenues
Over
$25,000,000
154
Analysis of Agencies with Revenues Over $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Average
Top 25%
Information Technology Employees (FTE)
Number
7.3
High
25.0
Low
1.7
Number of IT Employees per 100 users
2.4
Revenue per IT Employee
$9,245,076
$15,927,320
Total IT Payroll Expense ($)
$580,202
$1,216,453
As % of Total Compensation Expense
1.4%
As % of Net Revenues
0.9%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Technology
Agency Management System Utilized
Average
Top 25% Profit Top 25% Growth
Total IT Expenses
1
(as % of net revenues)
2.5%
2.5%
2.2%
EPIC
42.9%
TAM
17.9%
AMS360
7.1%
Vision
3.6%
Sagitta
28.6%