153 / 168
2015 Best
Practices Study
Agencies
with Revenues
Over
$25,000,000
153
Analysis of Agencies with Revenues Over $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Service Staff Payroll Information
Average
Top 25% Profit Top 25% Growth
Pay Ranges by Service Position
AE
Average Lowest Pay
$75,715
$68,869
$87,550
Average Highest Pay
$160,192
$153,101
$178,598
CSR
Average Lowest Pay
$42,213
$36,697
$46,105
Average Highest Pay
$95,846
$79,162
$103,514
Processor/Asst CSR
Average Lowest Pay
$33,067
$29,371
$39,513
Average Highest Pay
$53,781
$46,027
$64,165
Marketing
Average Lowest Pay
$62,738
$64,258
$57,440
Average Highest Pay
$131,833
$112,762
$114,852
Claims
Average Lowest Pay
$51,333
$47,582
$55,622
Average Highest Pay
$112,166
$97,242
$111,841
AE
Average Lowest Pay
$60,133
$53,274
*
Average Highest Pay
$93,229
$77,108
*
CSR
Average Lowest Pay
$43,312
$41,116
$65,208
Average Highest Pay
$67,950
$63,948
$71,434
Processor/Asst CSR
Average Lowest Pay
$32,364
$22,935
$33,500
Average Highest Pay
$43,493
$32,500
$49,186
Marketing
Average Lowest Pay
*
*
*
Average Highest Pay
*
*
*
Claims
Average Lowest Pay
$47,307
*
*
Average Highest Pay
$59,604
*
*
AE
Average Lowest Pay
$77,128
$74,062
$91,996
Average Highest Pay
$152,417
$106,366
$146,855
CSR
Average Lowest Pay
$43,515
$42,668
$54,801
Average Highest Pay
$93,591
$77,211
$93,797
Processor/Asst CSR
Average Lowest Pay
$35,856
$30,605
$39,353
Average Highest Pay
$50,911
$42,391
$56,733
Marketing
Average Lowest Pay
$59,017
*
*
Average Highest Pay
$128,365
*
*
Claims
Average Lowest Pay
*
*
*
Average Highest Pay
*
*
*
COMMERCIAL LINES
PERSONAL LINES
GROUP LIFE & HEALTH/FINANCIAL
*Insufficient Data