24 / 168
2015 Best
Practices Study
Agencies
with
Revenues
Under
$1,250,000
24
Analysis of Agencies with Revenues Under $1,250,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Average
Top 25%
Information Technology Employees (FTE)
Number
0.4
High
1.0
Low
0.1
Number of IT Employees per 100 users
N/A
Revenue per IT Employee
$771,492
$1,129,253
Total IT Payroll Expense ($)
$16,203
$37,063
As % of Total Compensation Expense
4.3%
As % of Net Revenues
1.9%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Other included Agency Command, Inspro,
EZ-LYNX, and NASA Eclipse.
Technology
Agency Management System Utilized
Average
Top 25% Profit Top 25% Growth
Total IT Expenses
1
(as % of net revenues)
2.6%
1.4%
2.7%
TAM
30.4%
AMS360
26.1%
Strategic Insurance
Software (SIS)
8.7%
EPIC
8.7%
Other
21.7%
Hawksoft
4.3%