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2015 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

22

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Service/Sales Support Staff

Average

Top 25%

Commercial P&C Service/Sales Support

Number

1.6

High

3.0

Low

0.5

Average Revenue per Staff

$225,579

$374,280

Total Commercial Service Payroll ($)

$73,610

Payroll (as % of Total Commercial Revenue)

25.3%

Bonds P&C Service/Sales Support Staff

Number

*

High

*

Low

*

Average Revenue per Staff

*

*

Total Bond Service Payroll ($)

*

Payroll (as % of Total Bond Revenue)

*

Personal P&C Service/Sales Support Staff

Number

2.2

High

3.2

Low

0.5

Average Revenue per Staff

$166,479

$253,767

Total Personal Service Payroll ($)

$95,859

Payroll (as % of Total Personal Revenue)

28.1%

Group L&H Service/Sales Support Staff

Number

0.5

High

0.5

Low

0.1

Average Revenue per Staff

$114,698

$153,186

Total Group L&H Service Payroll ($)

$35,093

Payroll (as % of Total Group L&H Revenue)

38.3%

Individual L&H Service/Sales Support Staff

Number

0.4

High

0.5

Low

0.1

Average Revenue per Staff

$66,719

$104,550

Total Individual L&H Service Payroll ($)

$20,034

Payroll (as % of Total Individual L&H Revenue)

35.5%

Multi-Line Service/Sales Support Staff

Number

*

High

*

Low

*

Average Revenue per Staff

*

*

Total Multi-Line Service Payroll ($)

*

Payroll (as % of Total Multi-Line Revenue)

*

*Insufficient Data