DEPARTMENTAL OVERVIEW
CITY MANAGER
2017-2021 FINANCIAL PLAN
MISSION STATEMENT
The mission of the City Manager’s Department is to oversee the achievement by the
City’s administration of City Council’s short and long-term objectives for the City.
KEY PROGRAMS AND SERVICES
The City Manager’s Department:
Provides advice and recommendations to City Council related to policies and
emerging issues;
Assists in guiding the work of the other City Departments;
Ensures a coordinated and balanced implementation of Council policy and
programs;
Ensures that Council resolutions are addressed in a timely and fulsome manner;
Ensures effective financial management through the monitoring of the annual
budget and the 5 Year Financial Plan and by reviewing the City’s financial
performance throughout the year; and,
Council’s priorities and high quality sustainable City services are delivered on a
consistent basis to the City’s residents and businesses.
The City Manager’s Department also has responsibility for the following operational
divisions/sections:
BY-LAW ENFORCEMENT & LICENSING
SERVICES
The By-law & Licensing Services Division
is responsible for the enforcement of
regulatory bylaws, the issuance of
business licenses, animal control
functions, operation of the Surrey Animal
Resource Centre and parking enforcement.
Using both complaints from the public and
a proactive approach, enforcement staff
focus on working with property owners to
gain compliance for safety, maintenance,
beautification and liveability issues within
the community.
LEGAL SERVICES
The Legal Services Division provides legal
services to City Council and all of the
City’s Departments. The City’s solicitors
serve as court counsel, provide legal
advice and render legal opinions on a
wide variety of matters along with drafting
and reviewing all forms of legal and
legislative documentation associated with
the business of the City.
LEGISLATIVE SERVICES
The Legislative Services Division carries
out the statutory responsibilities of the
Corporate Officer as legislated under the
Community Charter. Legislative Services
provides direct services to City Council,
City Departments and the public.
Legislative Services is responsible for
ensuring the business of the City is
undertaken in accordance with all levels of
government legislation.
Legislative Services is also responsible for
managing the City’s compliance with the
Freedom of Information and Protection of
Privacy legislation which includes ongoing
management of the Corporate Records
program, privacy training, Privacy Impact
Assessments, and responding to requests
for information under the
Freedom of
Information and Protection of Privacy Act
(“FIPPA”).
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