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Analysis of Agencies with Revenues

Between $5,000,000 and $10,000,000

2. Group Life & Health CSRs

Average

Top 25%

Number

4.6

High

13.0

Low

1.0

Average Commissions Serviced

$294,070

$485,945

Average Pay ($)

$34,310

Average Pay (% of Book Serviced)

11.7%

How Time Was Spent:

10.0%

Marketing (Placement)

27.0%

Claims Processing

9.6%

Customer Service

48.3%

Administration

5.2%

Selling New Business (New or Acct Rounding)

How Time Was Spent

24.5%

1.6%

64.8%

4.4%

4.7%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

27.0%

48.3%

9.6%

5.2% 10.0%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

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