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Analysis of Agencies with Revenues
Between $5,000,000 and $10,000,000
3. Personal P&C CSRs
Average
Top 25%
Number
6.5
High
18.6
Low
2.0
Average Commissions Serviced
$138,920
$223,430
Average Pay ($)
$32,676
Average Pay (% of Book Serviced)
23.5%
How Time Was Spent:
11.1%
Marketing (Placement)
19.4%
Claims Processing
3.0%
Customer Service
63.0%
Administration
3.5%
4. Multi-line CSRs
Average
Top 25%
Number
*
High
*
Low
*
Average Commissions Serviced
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
*-Insufficient Data
How Time Was Spent:
*
Marketing (Placement)
*
Claims Processing
*
Customer Service
*
Administration
*
* - Insufficient Data
INSUFFICIENT DATA - CHART NOT APPLICABLE
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
11.1%
19.4%
3.0%
3.5%
63.0%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
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