134 / 191
2010 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
134
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Staff Service Info
Technology
Insurance Carriers
Appendix
Expenses
(as % of Net Revenues)
Average
+25% Profit
+25% Growth
Compensation Expenses
Payroll: Employee
54.0%
48.5%
51.7%
Payroll: “Non-Employee” - 1099 Producers/Temp Help
4.8%
3.2%
5.8%
Total Payroll
58.8%
51.6%
57.5%
Benefits: Payroll Taxes
3.1%
3.1%
3.0%
Benefits: Retirement
1.6%
1.8%
0.9%
Benefits: Insurance
3.2%
3.0%
2.6%
Benefits: Other
0.7%
0.0%
0.2%
Total Benefits
8.6%
7.9%
6.8%
Total Compensation
67.3%
59.6%
64.2%
Selling Expenses
T&E/Conventions
1.4%
1.4%
1.7%
Auto Expenditures
0.8%
0.8%
0.7%
Auto Depreciation
0.1%
0.0%
0.1%
Total Auto
0.8%
0.8%
0.8%
Advertising/Promotions
0.8%
0.6%
0.9%
Total Selling
3.0%
2.8%
3.5%
Operating Expenses
Occupancy Expenditures
4.1%
3.3%
3.6%
Occupancy Depreciation/Amortization
0.2%
0.3%
0.1%
Total Occupancy
4.3%
3.6%
3.8%
Office Equipment Expenditures
0.4%
0.3%
0.3%
Office Equipment Depreciation
0.4%
0.3%
0.3%
Total Office Equipment
0.8%
0.6%
0.6%
IT (Information Technology)
1.3%
1.2%
0.9%
IT Depreciation/Amortization
0.4%
0.4%
0.5%
Total IT
1.7%
1.6%
1.4%
Telephone
0.7%
0.5%
0.6%
Postage
0.3%
0.3%
0.3%
Supplies/Printing
0.6%
0.5%
0.7%
Dues/Subscriptions/Contributions
0.6%
0.5%
0.5%
Taxes/Licenses
0.3%
0.2%
0.3%
Insurance
1.4%
1.4%
1.1%
Professional Fees
1.0%
1.1%
1.1%
Bad Debts
0.1%
0.1%
0.2%
Outside Services
1.0%
0.4%
0.6%
Education/Training
0.3%
0.2%
0.3%
Miscellaneous
0.5%
0.5%
0.6%
Total Operating
13.7%
11.4%
12.1%
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