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2010 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

37

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from:

Largest Account

4.5%

4.0%

3.8%

High

13.4%

Low

1.0%

10 Largest Accounts

16.5%

16.8%

14.3%

High

45.2%

Low

1.0%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

34.4%

46.7%

24.4%

Disability

19.5%

1.6%

25.4%

Dental & Vision

20.5%

14.7%

30.6%

Retirement/Pension

4.4%

14.4%

0.0%

Worksite/Voluntary/Supplement

8.2%

0.0%

19.6%

Long-Term Care

1.6%

5.6%

0.0%

Employee Benefits TPA

0.3%

0.0%

0.0%

All Other

11.3%

17.0%

0.0%

What the Typical Transactions Looked Like

Revenues Acquired per Transaction

Multiples of Revenue Paid

Average

*

Average

*

High

*

High

*

Low

*

Low

*

Acquired Revenues

% of Agencies

Acquiring

Average

Commissions

Acquired

Percentage of

Net Revenues

Acquisitions Made in Last 12 Months

2.3%

$167,364

9.9%

Revenue by Aquisition

*Excludes Group Medical

*Insufficient Data