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Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

11

2011 Best

Practices Study

Agencies with

Revenues

Under

$1,250,000

Average

+25% Profit

+25% Growth

Administrative Expenses

Amortization of Intangibles

0.7%

0.1%

0.0%

Officer Life

0.2%

0.2%

0.1%

Interest

0.9%

0.3%

0.0%

Other

0.0%

0.0%

0.0%

Total Administrative

1.9%

0.6%

0.1%

Total Expenses

79.6%

63.1%

70.9%

Pre-Tax Profit (Loss)

20.4%

36.9%

29.1%

EBITDA

22.8%

37.5%

29.6%

Average

+25% Profit

+25% Growth

Expense Growth Over Prior Year

Compensation Expense

-0.7%

-0.6%

7.6%

Selling Expense

-1.2%

1.9%

-4.8%

Operating Expense

0.9%

-2.0%

-1.1%

Administrative Expense

8.0%

-5.8%

*

Expenses

(as % of Net Revenues) —

continued

Expenses

(as % of Net Revenues)

* Insufficient Data