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Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

131

2011 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

Average

+25% Profit

+25% Growth

Administrative Expenses

Amortization of Intangibles

2.3%

0.7%

0.3%

Officer Life

0.1%

0.0%

0.1%

Interest

0.9%

0.0%

0.1%

Other

1.0%

-0.3%

0.3%

Total Administrative

4.2%

0.5%

0.8%

Total Expenses

86.9%

77.7%

87.9%

Pre-Tax Profit (Loss)

13.1%

22.3%

12.1%

EBITDA

17.6%

24.5%

13.9%

Average

+25% Profit

+25% Growth

Expense Growth Over Prior Year

Compensation Expense

4.8%

7.5%

9.7%

Selling Expense

4.4%

12.3%

9.4%

Operating Expense

5.5%

10.1%

8.3%

Administrative Expense

1.0%

-9.5%

-5.1%

Expenses

(as % of Net Revenues) —

continued

Expenses

(as % of Net Revenues)