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INFORMS Philadelphia – 2015

189

4 - Online Reuse Marketplaces: An Empirical Analysis

Suvrat Dhanorkar, Assistant Professor, Penn State University,

University Park, State College, PA, United States of America,

dhanorkarsuvrat@gmail.com

Online Reuse Marketplaces promote matching between producers and consumers

of used products. We examine questions related to the evolution and design of

one such marketplace.

MB50

50-Room 106A, CC

Supply Chain Risk Management Strategies

Sponsor: Manufacturing & Service Operations Management

Sponsored Session

Chair: Yiming Wang, Arizona State University, Department of Supply

Chain Management, Tempe, AZ, 85287, United States of America,

yimin_wang@asu.edu

1 - Payment Timing in Multiechelon Supply Chains: Cost

Assessment, Incentives, and Coordination

Greg Decroix, Professor, University of Wisconsin-Madison,

975 University Avenue, Madison, WI, 53706, United States of

America,

gdecroix@bus.wisc.edu

, Jeannette Song, Jordan Tong

Developments in information technology have led to increased variety in

payment arrangements between supply chain members. In this paper we

introduce a new system for capturing the financing costs resulting from a general

class of such payment schemes. Under wholesale price contracts, we use this

framework to demonstrate the impact of payment timing on firm incentives, and

show that partially delayed payments can achieve coordination in settings where

standard or fully delayed payments cannot.

2 - Global Sourcing under Yield Uncertainty

Shahryar Gheibi, Doctoral Candidate, Syracuse University, 721

University Ave., Syracuse, NY, 13244, United States of America,

sgheibi@syr.edu

, Burak Kazaz, Scott Webster

We study the sourcing policies of a firm operating in an agricultural environment

where yield uncertainty influences the firm’s crop supply. Our analysis examines

the direct trade sourcing policy which is perceived as an alternative to the fair

trade policy. It is often believed that hedging is not advantageous in risk-neutral

settings; our work, however, shows that there are conditions when the firm

benefits from utilizing futures contracts simultaneously with direct trade sourcing

policies.

3 - Wine Analytics: Fine Wine Pricing and Selection under Weather

and Market Uncertainty

Mert Hakan Hekimoglu, Doctoral Candidate, Syracuse University,

721 University Avenue, Syracuse, NY, 13244, United States of

America,

mhekimog@syr.edu,

Burak Kazaz, Scott Webster

We investigate a distributor’s portfolio selection problem of wine futures and

bottled wine. Using

Liv-ex.com

data, we first empirically show how the evolution

of futures prices for young wines can be predicted by changes in weather and

market conditions. We then examine the distributor’s investment decisions in

wine futures, bottled wine, and cash position analytically using a Value-at-Risk

measure.

4 - Production Decisions for New Products under Yield and

Demand Learning

Candace Yano, University of California, Berkeley, IEOR Dept.and

Haas School of Business, Berkeley, CA, 94720,

United States of America,

yano@haas.berkeley.edu

,

Kai-chuan Yang

Manufacturers launching new products can schedule the first production run well

before product introduction, allowing them to learn about the uncertain yield.

But early production would occur before an accurate demand forecast is available,

thus risking overproduction. We explore how a firm facing capacity constraints

should optimize these decisions when new products share capacity with existing

products whose demands are uncertain but whose yields are more predictable.

MB51

51-Room 106B, CC

Behavior-driven Operations Management

Sponsor: Manufacturing & Service Operations Management

Sponsored Session

Chair: Fuqiang Zhang, Olin Business School, Washington University, St.

Louis, MO, United States of America,

fzhang22@wustl.edu

1 - Are Strategic Customers Bad for a Supply Chain?

Ali Parlakturk, Associate Professor, UNC Kenan-Flagler Business

School, 300 Kenan Center Drive, MC #4708, Chapel Hill, NC,

27599, United States of America, Ali_Parlakturk@kenan-

flagler.unc.edu,

Yen-Ting Lin, Jayashankar Swaminathan

We contrast the results of forward-looking strategic customers with the myopic

customers benchmark in a supply chain of a manufacturer and a retailer. The

combination of Strategic customer behavior and decentralization does not

necessarily result in the worst supply chain performance. In fact, when customers

are sufficiently patient, a decentralized supply chain that faces strategic customers

outperforms the supply chain with only one of those factors at play.

2 - Managing Social Responsibility in Multi-tier Supply Chains

Robert Swinney, Associate Professor, Duke University,

100 Fuqua Dr, Durham, NC, 27708, United States of America,

robert.swinney@duke.edu

, Lu Huang, Jeannette Song

We examine a three level supply chain in which a Tier 2 supplier sells to a Tier 1

supplier which sells to a downstream (Tier 0) firm, and consider whether Tier 0

should manage social responsibility in Tier 2 directly or delegate to Tier 1. We

focus on the impact of external stakeholder behavior (consumers, NGOs, and

governments) on the Tier 0 firm’s optimal strategy, and show that increasing

pressure from these stakeholders may backfire and lead to a less responsible

supply chain.

3 - A Model of Rational Retrials in Queues

Shiliang Cui, Georgetown University, McDonough School of

Business, Washington, DC, 20057, United States of America,

shiliang.cui@georgetown.edu

, Senthil Veeraraghavan,

Xuanming Su

Consumers suffer dis-utility in waiting for a service. When they can self-organize

the timing of their service visits, they may avoid long queues and choose to retry

later. We study an observable queue in which consumers make rational join, balk

and costly “retry” decisions upon their arrival. Retrial attempts could be costly

due to factors such as transportation costs, retrial hassle and visit fees. We

characterize the equilibrium under such retrial behavior, and study its welfare

effects.

4 - Ceo Overconfidence, Inventory Management, and

Firm Performance

Fuqiang Zhang, Olin Business School, Washington University, St.

Louis, MO, United States of America,

fzhang22@wustl.edu

,

Tianjun Feng, Qing Zhang

Using the data of U.S. manufacturing firms during 1999-2011, we investigate the

relationship between CEO overconfidence and firm inventory management. We

find that firms with overconfident CEOs have lower inventory levels. In addition,

we provide empirical evidence of the mediation effect of inventory level on firm

financial performance.

MB52

52-Room 107A, CC

Best Paper Award

Sponsor: Service Science

Sponsored Session

Chair: Tor W. Andreassen, Professor, NHH Norwegian School of

Economics, Helleveien 30, Bergen, Norway,

tor.w.andreassen@nhh.no

1 - Design of Informatics-based Services in Manufacturing Industries:

Case Studies and Discussion

Chie-Hyeon Lim, Post-doc, POSTECH, Engineering Building

#4-316, Pohang, 790-784, Korea, Republic of,

arachon@postech.ac.kr,

Jun-yeon Heo, Min-Jun Kim,

Kwang-jae Kim

A key component of servitization in manufacturing industries is informatics,

which transforms product and customer data into information for customers.

Informatics-based service is defined as a type of service wherein informatics is

crucial to customer value creation. In this talk, we introduce two case studies on

the design of informatics-based services in manufacturing industries. Various

aspects of informatics-based service design in manufacturing are also discussed.

MB52