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INFORMS Philadelphia – 2015

53

SA47

4 - Capacity and Price-matching Competition with

Strategic Consumers

Mikhail Nediak, Queen’s University, 143 Union Str., Kingston,

ON, K7L3N6, Canada,

mnediak@business.queensu.ca,

Yossi Aviv,

Andrei Bazhanov, Yuri Levin

Price matching (PM) is important to all market participants since PM can not only

mitigate the loss from strategic customer behavior but even lead to gains from

higher levels of this behavior under competition. Retailer profit with PM can be

less than the worst profit without PM. Manufacturer never benefits from PM

except for branded products when the sales at reduced prices are undesirable. On

the other hand, policymakers may encourage PM since it can improve the

aggregate welfare.

SA45

45-Room 103C, CC

Networks: Games and Control

Sponsor: Revenue Management and Pricing

Sponsored Session

Chair: Kimon Drakopoulos, Massachusetts Institute of Technology,

Cambridge, MA, United States of America,

kimondr@mit.edu

Co-Chair: Asu Ozdaglar, Massachusetts Institute of Technology, 32

Vassar St, Cambridge, MA, United States of America,

asuman@mit.edu

1 - Controlling Epidemics on Networks

Kimon Drakopoulos, Massachusetts Institute of Technology,

Cambridge, MA, United States of America,

kimondr@mit.edu

, Asu Ozdaglar, John Tsitsiklis

We study the problem of optimally allocating curing resources to cure an

epidemic on a graph. We assume a curing budget constraint at each time instant.

We prove that for graphs with large CutWidth efficient curing is impossible while

for graphs with small CutWidth, efficient curing is possible and provide a near

optimal policy.

2 - Privacy Constrained Network Formation

Ali Makhdoumi, Massachusetts Institute of Technology,

32 Vassar St, Cambridge, MA, 02139, United States of America,

makhdoum@mit.edu,

Daron Acemoglu, Asu Ozdaglar,

Azarakhsh Malekian

With the increasing ease with which information can be shared in social media,

the issue of privacy has become central for the functioning of various online

platforms. In this talk, we consider how privacy concerns affect individual choices

in the context of a network formation game.

3 - Consensus Expectations and Conventions

Ben Golub, Assistant Professor, Harvard University, 1805

Cambridge St, Cambridge, MA, 02144, United States of America,

ben.golub@gmail.com

, Stephen Morris

Players have uncertainty over both an external random variable and each other’s

beliefs. We study the iteration of an operator that takes a network-weighted

average of others’ expectations. By relating this process to a Markov chain, we

characterize its limit, generalizing prior results on games with common priors and

on complete-information network games. As applications, we study coordination

games, over-the-counter financial markets, and the robustness of equilibrium.

4 - On the Efficiency of Networked Stackelberg Competition

Adam Wierman, California Institute of Technology, 1200 E

California Blvd, Pasadena, CA, 91125,

adamw@caltech.edu,

Desmond Cai, Yunjian Xu, Subhonmesh Bose

We study the impact of strategic anticipative behavior in networked markets. We

focus on the case of electricity markets and model the market as a game between

a system operator (market maker) and generators at different nodes of the

network. We compare the efficiency of a networked Stackelberg equilibrium,

where generators anticipate the market clearing actions of the system operator,

with a networked Cournot equilibrium, where generators are not anticipative.

SA46

46-Room 104A, CC

Empirical Research in Services and Retail

Sponsor: Manufacturing & Service Oper Mgmt/Service Operations

Sponsored Session

Chair: Santiago Gallino, Tuck School of Business, 100 Tuck Hall,

Hanover, NH, United States of America,

santiago.gallino@tuck.dartmouth.edu

Co-Chair: Antonio Moreno-Garcia, Northwestern University,

2001 Sheridan Rd, Evanston, Il, 60208, United States of America,

a-morenogarcia@kellogg.northwestern.edu

1 - The Reference Effect of Delay Announcements

Qiuping Yu, Assistant Professor, Indiana University, 1309 E. 10th

Street, Bloomington, IN, 47405, United States of America,

qiupyu@indiana.edu,

Gad Allon, Achal Bassamboo, Pengfei Guo

We study whether delay announcements induce the reference effect using data

from a call center. Our empirical results show that customers are loss aversion in

response to the delay announcements. We then provide insights on whether and

how we should provide announcements to the customers accounting for their

loss averse behavior.

2 - The Operational Value of Social Media Information

Dennis Zhang, Kellogg School of Management, Northwestern

University, 2001 Sheridan Road, Evanston, IL, 60201,

United States of America,

j-zhang@kellogg.northwestern.edu

,

Antonio Moreno-Garcia, Santiago Gallino, Ruomeng Cui

We study how social media information can be used to improve forecasting and

discuss the implications of this relation for operations management.

3 - The Value of Rapid Delivery in Online Retailing

Santiago Gallino, Tuck School of Business, 100 Tuck Hall,

Hanover, NH, United States of America,

santiago.gallino@tuck.dartmouth.edu

, Marshall Fisher,

Joseph (Jiaqi) Xu

For online retailers who sell physical goods, every transaction has two main

components: the physical product a customer buys and the services by which the

retailer facilitates the customer’s purchase. Delivery speed is arguably the most

important service component for online retailers. We use a quasi-natural

experiment to assess the impact of faster delivery on revenue.

4 - A Holistic Perspective to Shrinkage: Antecedents

and Consequences

Daniel Corsten, IE Business School, Calle Maria de Moina 12

Bajo, Madrid, 28006, Spain,

daniel.corsten@ie.edu

,

Shivom Aggarwal

Vendor-side fraud has been overlooked in literature due to intractability, but

poses to be significant antecedent of shrinkage. Using multi-store longitudinal

data from a US retailer, we investigate holistic antecedents of shrinkage and how

they affect store performance. The unified framework will contribute to extant

literature on efficient retail operations.

SA47

47-Room 104B, CC

Emerging Topics in Healthcare Operations

Sponsor: Manufacturing & Service Oper Mgmt/Service Operations

Sponsored Session

Chair: Mor Armony, NYU Stern, 44 West 4th Street, New York, NY,

10012, United States of America,

marmony@stern.nyu.edu

1 - An Examination of Early ICU Admissions based on a Physiologic

Risk Score

Wenqi Hu, Columbia Business School, 3022 Broadway, Uris 4V,

New York, NY, 10027, United States of America,

whu17@gsb.columbia.edu

, Gabriel Escobar, Carri Chan, José

Zubizarreta

Unplanned transfers of patients from the ward to the Intensive Care Unit (ICU)

can occur due to rapid deterioration and may increase the patients’ risk of death.

This work examines the potential costs and benefits of preventive ICU admissions

based on a new dynamic warning system. We find that preventive ICU admissions

have the potential to improve patient outcomes, and physicians’ fears of

needlessly clogging the ICU may not be as dire as initially assumed.