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of certain customization features, such as the “Preferred Page Audience”

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or the Verification

checkmark.

From June 1, 2016 to November 1, 2016:

Reach for a single (non-Boosted) Page Post has ranged from under 10 unique users to

nearly 3,300, depending on various factors such as time of day, content, and Post Type.

The average Reach for a non-Boosted post was 416 unique users—15.6% of the Page’s

total number of Likes/Fans and just 30.1% of the number of Page Fans who self-identify

as living in Morgan Hill.

The Page published 252 non-Boosted Posts: 181 Link Posts, 58 Photo Posts, 7 Status

(plain text) Posts, and 6 Video Posts.

Photo Posts, on average, Reached 559 unique users. Link Posts, on average, Reached

393 unique users. Video Posts, on average, Reached 320 unique users. Status Posts, on

average, Reached 167 unique users.

Photo Posts have received, on average, 42%more Reach than Link Posts. Link Posts are the

most prevalent type of Post on the Page right now, especially due to the City’s use of Constant

Contact auto-posting. This pattern of Photos performing better than Links, which perform

better than Statuses is similar to what Tripepi Smith has observed in other cities. It is notable

that the Reach for Video Posts on the Page is relatively low and should have as high a Reach (or

higher) as Photo Posts.

Of the Page’s 2,650 Page Likes (“Fans”), approximately 72% are women and approximately

27% are men, with the 35-44 age range being the most populous for each gender. In

comparison, the City’s population is approximately 50.5% female, so the City’s Facebook Page

audience skews heavily female.

Figure 6 Gender and age demographics of City's main Facebook Page Fans

Approximately 1,380 of the Page Fans self-identify as living within Morgan Hill; another

approximately 600 Page Fans live in either San Jose, Gilroy, or San Martin. Per Facebook’s

advertising tools, approximately 24,000 Facebook users self-identify as living in the City, which

can serve as an estimate for the City’s potential audience size.

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“Preferred Audience uses interest tags to help prioritize Page posts in News Feed for each unique reader based on the topics

that are most likely to engage them.” Learn more a

t https://www.facebook.com/facebookmedia/get-started/audience- optimization