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55

PROGRAMS

2013-14

2014-15

2015-16

2016-17

Actual

Budget

Adopted

Projected

Appropriation

1,426,373

1,571,586

1,508,006

1,541,999

Full Time Equivalent Positions

10.481

9.481

8.481

8.481

Communications & GTN

Appropriation

815,367

999,548

0

0

Full Time Equivalent Positions

9

10

0

0

Appropriation

0

15,880

169,782

254,067

Full Time Equivalent Positions

0.0

0.0

1.5

1.5

Appropriation

705,191

793,876

761,184

784,214

Full Time Equivalent Positions

12

12

12

12

Appropriation

364,478

381,219

360,396

373,626

Full Time Equivalent Positions

4

4

4

4

Departmental Objectives

Internal Audit

Conducts Reviews of City Operations to ensure Compliance with City policies, Local Tax Dollars, State and Federal Statutes and Generally

Accepted Accounting Principles. Also monitors Federal and State grants to ensure compliance with Grant Regulations.

Serves as contact for public and media regarding City information, develops strategic communications plans, news releases, external

newsletters, employee communications, and maintains the City’s internal and external Internet presence. Greensboro Television Network

(GTN) airs live and taped meetings, departmental messages, and general programs concerning City services and activities, maintains the

bulletin board and airs traffic cameras.

Provides oversight and support for the implementation of the Minority/Women Business Enterprise Program Plan through internal and

external education and advocacy; facilitate business development training programs to enhance the ability of M/WBEs to effectively

compete for City contracts; reports the City’s progress towards achieving the goals and objectives of the M/WBE Program Plan.

Contact Center

Serves as central citizen request center with one single City phone number (373-CITY) for residents and businesses to report problems,

ask questions and request services in one contact, provides up-to-date instant access to information from departments; tracks requests

and service responses for maximum trend analysis and performance measurement.

EXECUTIVE

City Manager's Office

Provides administrative leadership to City Government, carrying out the policies, programs, ordinances and resolutions approved by City

Council; manages municipal services, departments and positions created by City Charter; informs City Council of the City’s financial

condition and future financial needs; prepares reports for the City Council concerning the affairs of the City.

M/WBE

Provide timely, detailed, and accurate responses to assist City departments with the promotion of their mission.

Develop and maintain a diverse and well-trained workforce.

Maintain and improve the City's financial condition.

Develop a process to hold employees accountable and reward for exceptional performance.

Provide oversight and support for the implementation of the Minority/Women Business Enterprise Program.