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59

BUDGET HIGHLIGHTS

The FY 15-16 Budget is decreasing by $73,675, or 6.9%.

The FY 15-16 Budget includes a reduction of one vacant FTE and a reallocation of .25 FTE.

In FY 15-16, the Graphic Services Division will report to the Communications and Marketing Department.

PROGRAMS

2013-14

2014-15

2015-16

2016-17

Actual

Budget

Adopted

Projected

Appropriation

981,602

1,060,814

987,139

1,004,469

Full Time Equivalent Positions

9.25

9.25

8.00

8.00

Departmental Strategies

PERFORMANCE MEASURES

2013-14

2014-15

2015-16

2016-17

Actual

Budget

Adopted

Projected

Workload Measure

Number of printed images

6,783,437

7,000,000

7,250,000

7,250,000

Efficiency Measures

Percent of waste and reprints

1%

1%

2%

2%

Percent of deadlines met

99%

99%

99%

99%

Effectiveness Measures

Percent of customer satisfaction

99%

99%

98%

98%

Percent of jobs on recycled paper

35%

30%

30%

30%

BUDGET SUMMARY

2013-14

2014-15

2015-16

2016-17

Actual

Budget

Adopted

Projected

Expenditures:

Personnel Costs

505,971

548,286

490,224

502,554

Maintenance & Operations

475,631

512,528

496,915

501,915

Capital Outlay

0

0

0

0

Total

981,602

1,060,814

987,139

1,004,469

Total FTE Positions

9.250

9.250

8.000

8.000

Revenues:

User Charges

174,777

209,000

190,966

193,383

Internal Charges

802,799

851,814

796,173

811,086

Fund Balance

928

0

0

0

All Other

0

0

0

0

Total

978,504

1,060,814

987,139

1,004,469

GRAPHIC SERVICES

Printing/Mailroom

Provides graphic services and printing for departments of the City of Greensboro and Guilford County. Also provides mail services for all

City departments.

Produce 30% or more of jobs on recycled paper when cost effective.

Ensure that all deadlines in Print Shop and Mail Room are met.

Maintain customer satisfaction rating of no less than 90%.

Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.