End-of-Lease Frequently Asked Questions
Customer Charges
What are your wear-and-tear guidelines? How
will the customers be charged?
Please access GM Financial’s Wear-and-Tear Guidelines. These guidelines are mailed to lessees four months prior
to their maturity dates. Any wear-and-tear charges will be billed to the customer by GM Financial approximately
two weeks after the vehicle is returned or inspected, whichever happens last.
If a customer trades in their leased vehicle, are they
liable for wear-and-tear or mileage charges?
If the customer trades in or pays off the vehicle, he or she is not liable for wear-and-tear or excess mileage
charges. The customer would be responsible for any outstanding lease payments and assessed fees.
Are there any additional lease payments or fees
charged after the maturity date?
In the event the vehicle is not grounded within 10 days of the maturity date, an additional month’s lease pay-
ment is assessed on the account. Additionally, any citations or governmental fees received after the maturity
date would be assessed on the account.
Customer Charges |
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