End-of-Lease Frequently Asked Questions
Grounding Management Tool
How will a dealer enroll and log in to
?
In late 2012,
will launch and dealers will begin enrollment at that time. Dealers
will be contacted by a GM Financial representative who will assist with enrollment. When the dealer accesses
the website at
they will be prompted for login information.
How will a dealership be trained?
Training on the new tool will be available via conference calls, WebEx sessions, printed documentation, and,
in some cases, onsite visits. Dealers can contact their assigned Dealer Relationship Manager for additional
information.
Will the dealer receive an estimated payoff amount for the vehicle?
Yes, a dealer payoff quote will be accessible on
. Dealers can also call 1-800-436-
1463 for a payoff.
Can a dealer ground a vehicle without using
?
No, once
launches in late 2012, all
a
vehicle. In the meantime, please call 1-800-436-1463 for help grounding a leased vehicle.
Grounding Management Tool |
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