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Chapter Five
National Skill Set for Effective Case Management Workbook
10.
(a) List three (3) ways in which the client can contribute to the evaluation process for: (i) individual outcomes
(ii) agency/program outcomes.
(b) List three (3) ways in which key stakeholders can contribute to the evaluation process for: (i) client
outcomes (ii) agency/program outcomes.
11.
(a) Provide an example of how you contribute to agency and/or local/regional case management: (i) networks
(ii) activities.
(b) List the benefits of networking for the: (i) client (ii) case manager (iii) agency/program.
(c) Describe how your day-to-day practice is informed by: (i) networking (ii) collaboration.
(d) Explain how networking may lead to a collaborative partnership.