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Analysis of Agencies with Revenues

Greater Than $10,000,000

How Time Was Spent:

1.7%

Marketing (Placement)

26.4%

Claims Processing

2.2%

Customer Service

63.9%

Administration

5.8%

2. Group Life & Health CSRs

Average

Top 25%

Number

14.1

High

78.0

Low

2.8

Average Commissions Serviced

$339,072

$609,823

Average Pay ($)

$43,139

Average Pay (% of Book Serviced)

12.7%

How Time Was Spent:

4.3%

Marketing (Placement)

26.1%

Claims Processing

6.3%

Customer Service

55.3%

Administration

7.9%

Selling New Business (New or Acct Rounding)

Selling New Business (New or Acct Rounding)

How Time Was Spent

26.4%

2.2%

63.9%

1.7%

5.8%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

26.1%

6.3%

55.3%

7.9% 4.3%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

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