105 / 110
Analysis of Agencies with Revenues
Greater Than $10,000,000
3. Personal P&C CSRs
Average
Top 25%
Number
11.6
High
55.6
Low
2.0
Average Commissions Serviced
$168,095
$245,250
Average Pay ($)
$35,113
Average Pay (% of Book Serviced)
20.9%
How Time Was Spent:
12.4%
Marketing (Placement)
17.4%
Claims Processing
4.7%
Customer Service
60.1%
Administration
5.3%
4. Multi-line CSRs
Average
Top 25%
Number
*
High
*
Low
*
Average Commissions Serviced
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
How Time Was Spent:
*
Marketing (Placement)
*
Claims Processing
*
Customer Service
*
Administration
*
*Insufficient Data
INSUFFICIENT DATA - CHART NOT APPLICABLE
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
12.4%
5.3%
4.7%
17.4%
60.1%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
102