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Analysis of Agencies with Revenues

Between $5,000,000 and $10,000,000

How Time Was Spent:

4.8%

Marketing (Placement)

26.6%

Claims Processing

2.4%

Customer Service

61.3%

Administration

4.9%

2. Group Life & Health CSRs

Average

Top 25%

Number

4.9

High

16.0

Low

1.0

Average Commissions Serviced

$304,007

$461,664

Average Pay ($)

$36,952

Average Pay (% of Book Serviced)

12.2%

How Time Was Spent:

10.6%

Marketing (Placement)

27.0%

Claims Processing

8.1%

Customer Service

46.9%

Administration

7.3%

Selling New Business (New or Acct Rounding)

Selling New Business (New or Acct Rounding)

How Time Was Spent

26.6%

2.4%

61.3%

4.8%

4.9%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

How Time Was Spent

46.9%

27.0%

8.1%

7.3% 10.6%

Selling New Business (New or Acct Rounding)

Marketing (Placement)

Claims Processing

Customer Service

Administration

85