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Analysis of Agencies with Revenues
Between $5,000,000 and $10,000,000
3. Personal P&C CSRs
Average
Top 25%
Number
6.9
High
20.0
Low
1.0
Average Commissions Serviced
$152,167
$218,117
Average Pay ($)
$34,516
Average Pay (% of Book Serviced)
22.7%
How Time Was Spent:
14.8%
Marketing (Placement)
18.3%
Claims Processing
3.3%
Customer Service
59.4%
Administration
4.2%
4. Multi-line CSRs
Average
Top 25%
Number
*
High
*
Low
*
Average Commissions Serviced
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
*Insufficient Data
How Time Was Spent:
*
Marketing (Placement)
*
Claims Processing
*
Customer Service
*
Administration
*
*Insufficient Data
INSUFFICIENT DATA - CHART NOT APPLICABLE
Selling New Business (New or Acct Rounding)
Selling New Business (New or Acct Rounding)
How Time Was Spent
4.2% 14.8%
18.3%
3.3%
59.4%
Selling New Business (New or Acct Rounding)
Marketing (Placement)
Claims Processing
Customer Service
Administration
86