C
Sales and delivery
C.3
Business & PlatformSolutions
Trusted partner for your Digital Journey
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Atos Consulting offerings are managed in 5 global practices:
especially for public sector, manufacturing, retail and transport.
and has been able to provide industry specific solutions
team supports the clients on their digital transformation journey
technology. The consulting unit together with the Digital services
business value through the smart application of business
Solutions and its role is to help CxOs to deliver measureable
Atos Consulting is an integral part of Business & Platform
clients to move forward their digital business agenda;
Digital Transformation Consulting; which focuses on helping
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through proof of concept;
other practices when the customer wants to develop a project
Digital Technology Unit; which works in conjunction with the
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the CIO and CTO in our customer organisations;
IT Strategy & Transformation; which focuses on supporting
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information security, privacy and data protection;
customers to manage the risks and threats associated with
Information Governance, Risk and Compliance; which helps
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operational excellence.
customers to reduce costs and improve performance through
Business Performance Improvement; which focuses on helping
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Key changes that will allow for margin uplift
C.3.3
key change principles:
efficiency & competitiveness. This will be engendered through 3
programme with focus on increasing economies of scale to boost
Atos Business & Platform Solutions is running a transformation
operating model changes;
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revised account segmentation;
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simplified account governance.
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Operatingmodel changes
these key principles:
via the following key changes to the operating model based on
federated to a centralized global approach which is implementing
Changes are led by the transformation of the governance from a
account & one team with transparent accountability;
from highly distributed delivery & accountability to One
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demand;
management with end to end view of resource availability and
from account level local optimization to global resource
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our Global Delivery Platform;
from localized to standardized set of engineering practices –
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across entire delivery;
from localized to standardized pricing and deal solutioning
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performance.
view of account performance capturing end-to-end
from geographic-specific performance management to single
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only with the objective to become more competitive and to
model, we are currently driving industrialization initiatives not
Along with the structural changes in operating & governance
top quality to our clients.
improve margin but also ensure we deliver the best services at
Solutions:
are currently being rolled-out throughout Business & Platform
negative margins, six key structural levers were identified that
Following pilot launched on 30 large engagements with low or
impact on margin;
GDC (Global Delivery Center) that would create significant
offshoring: Opportunity to move further application/roles to
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definition, responsibilities mapping and reporting structure;
a new account structure with right pyramid levels, clear roles
pyramid correction: Opportunity to create savings by defining
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visual management practices;
reduce individual variability through standardization, & better
productivity through end-to-end tracking of time & effort, to
productivity Improvement: Opportunities to improve
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Requests;
done by improving estimation methodology for Change
demand Management: Opportunities to reduce the free work
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automation of manual testing;
automation: Opportunities to reduce effort through
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serving sub-contractors and backfill with employees.
subcontract Rationalization: Opportunities to rationalize long
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provider.
strategic ambition to be a preferred and competitive IT service
private sector clients. This is a decisive step towards our
Initial analysis by lever has also been conducted for the top
motivations, morale and enhancing customer satisfaction.
personal development, reskilling and upskilling, improving
In addition, we continue to invest more in our people – in