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C

Sales and delivery

C.3

Business & PlatformSolutions

Trusted partner for your Digital Journey

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Atos Consulting offerings are managed in 5 global practices:

especially for public sector, manufacturing, retail and transport.

and has been able to provide industry specific solutions

team supports the clients on their digital transformation journey

technology. The consulting unit together with the Digital services

business value through the smart application of business

Solutions and its role is to help CxOs to deliver measureable

Atos Consulting is an integral part of Business & Platform

clients to move forward their digital business agenda;

Digital Transformation Consulting; which focuses on helping

through proof of concept;

other practices when the customer wants to develop a project

Digital Technology Unit; which works in conjunction with the

the CIO and CTO in our customer organisations;

IT Strategy & Transformation; which focuses on supporting

information security, privacy and data protection;

customers to manage the risks and threats associated with

Information Governance, Risk and Compliance; which helps

operational excellence.

customers to reduce costs and improve performance through

Business Performance Improvement; which focuses on helping

Key changes that will allow for margin uplift

C.3.3

key change principles:

efficiency & competitiveness. This will be engendered through 3

programme with focus on increasing economies of scale to boost

Atos Business & Platform Solutions is running a transformation

operating model changes;

revised account segmentation;

simplified account governance.

Operatingmodel changes

these key principles:

via the following key changes to the operating model based on

federated to a centralized global approach which is implementing

Changes are led by the transformation of the governance from a

account & one team with transparent accountability;

from highly distributed delivery & accountability to One

demand;

management with end to end view of resource availability and

from account level local optimization to global resource

our Global Delivery Platform;

from localized to standardized set of engineering practices –

across entire delivery;

from localized to standardized pricing and deal solutioning

performance.

view of account performance capturing end-to-end

from geographic-specific performance management to single

only with the objective to become more competitive and to

model, we are currently driving industrialization initiatives not

Along with the structural changes in operating & governance

top quality to our clients.

improve margin but also ensure we deliver the best services at

Solutions:

are currently being rolled-out throughout Business & Platform

negative margins, six key structural levers were identified that

Following pilot launched on 30 large engagements with low or

impact on margin;

GDC (Global Delivery Center) that would create significant

offshoring: Opportunity to move further application/roles to

definition, responsibilities mapping and reporting structure;

a new account structure with right pyramid levels, clear roles

pyramid correction: Opportunity to create savings by defining

visual management practices;

reduce individual variability through standardization, & better

productivity through end-to-end tracking of time & effort, to

productivity Improvement: Opportunities to improve

Requests;

done by improving estimation methodology for Change

demand Management: Opportunities to reduce the free work

automation of manual testing;

automation: Opportunities to reduce effort through

serving sub-contractors and backfill with employees.

subcontract Rationalization: Opportunities to rationalize long

provider.

strategic ambition to be a preferred and competitive IT service

private sector clients. This is a decisive step towards our

Initial analysis by lever has also been conducted for the top

motivations, morale and enhancing customer satisfaction.

personal development, reskilling and upskilling, improving

In addition, we continue to invest more in our people – in