Cross Brand Design Services(R) 5

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Distro Email Name Distro Email Address
Houston Customer Service
Scheduling
Name Title Office Email Contact For…
Donyue Turner Operations Manager 1205009 Escalations/Store Inquiries/Etc.
Marie Harper Outbound Lead 1205002 Outbound functions, Medic Repairs, Dock Search
Iraida Rosado Admin Clerk 1203015 Store issues, floor sets
Larry Flournoy Admin Clerk 1205003 Inbound, returns, OSD, Redirects
Name Title Cell
David Robledo MXD manager 713.898.7325
Cedric Henderson MXD manager 832.570.3358
HSA Hub Operations
After Hours Dispatch Calling Contact List
Contact For…
All routing dispatch issues
All routing dispatch issues
Houston (HSA) Furniture Hub Contact List - Store Quick Reference
**HSA Furniture Hub is a Monday - Saturday Facility**
HUB OPERATIONS MANAGER AND HUB GENERAL MANAGER MUST BE COPIED IN ON ALL EMAILS FROM STORES
Distro Defined Usage
All Customer Service and RTL Inquiries
Used For: Customer Scheduling (Delivery, Pick Ups, Assembly, Cancellations, Add-On Requests, and anything related to scheduling customers)