ICMARC Associate Handbook August 2016

Confidential — for Internal Use Only

Associate Handbook August 2016 |

Activities with ICMA‑RC’s President and CEO

RC FORWARD

At this annual event, the CEO provides associates with a review of ICMA‑RC’s past performance and

accomplishments as well as an overview of the corporation’s goals for the year ahead.

MANAGERS’ MEETINGS

The CEO presides over periodic managers’ meetings where corporate performance and accomplishments are

reviewed and discussed. Various division heads often participate.

TOWN HALL MEETINGS

The CEO periodically hosts town hall meetings at our headquarters offices to discuss current events and

provide information related to various corporate initiatives. Notices about these meetings are generally sent to

associates via email.

MEETINGS WITH THE PRESIDENT & CEO

Associates are randomly selected to attend an informal meeting with ICMA‑RC’s President & CEO. These

gatherings may be scheduled periodically throughout the year.

ASSOCIATE/CEO MEETINGS

At ICMA‑RC, we have an open-door policy, and the CEO’s door is open to all associates. Contact the

CEO’s office to schedule an appointment. It is recommended that associates follow the normal reporting and

resolution process for employee-relations issues.

ICMA‑RC Corporate Culture Survey

ICMA‑RC associates are periodically invited to participate in a survey and share their opinions about

ICMA‑RC: what ICMA‑RC does well and where the corporation can improve as an employer. A summary of

the results of this survey is shared with the board of directors, the CEO, division management and associates.

“Monday Update”

At the beginning of each week, Human Resources provides ICMA‑RC associates with a communication that

highlights important information about current events within the corporation. Archives of the “Monday

Update” can be found at

Associate Newsletter

Associates can read our associate newsletter,

at our corporate intranet site,

. The

Education and Communications team in the Marketing Division produces this publication, which highlights

our business, associate activities, and other important topics about ICMA‑RC.