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Police Operations and Data Analysis Report, Morgan Hill, California
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TABLE 8-16: Average Response Time Components, by Category
Category
Winter
Summer
Dispatch Travel Response
Dispatch
Travel Response
Arrest
11.1
6.9
18.1
18.7
16.5
35.1
Assist
9.6
9.0
18.6
7.9
7.2
15.1
Crime
12.3
9.3
21.6
16.7
9.7
26.5
General noncriminal
13.5
10.1
23.6
19.9
9.1
29.0
Investigations
8.4
8.7
17.1
9.9
8.4
18.4
Medical
4.5
5.8
10.3
6.8
10.9
17.7
Suspicious incident
7.3
6.4
13.7
9.9
7.9
17.8
Traffic
9.6
7.0
16.6
14.3
6.5
20.8
Total Average
9.4
8.0
17.3
12.8
8.6
21.4
Note:
The total average is weighted according to the number of calls per category.
Observations:
In February, the average response time for most categories was between 15 minutes and
22 minutes.
In February, the average response time was as short as 10 minutes (for medical) and as long
as 24 minutes (for general noncriminal).
In August, the average response time for most categories was between 15 minutes and
30 minutes.
In August, the average response time was as short as 15 minutes (for agency assist) and as
long as 35 minutes (for arrest).
The average response time for crime calls was 22 minutes in February and 26 minutes in
August.