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2014 Best

Practices Study

Agencies

with

Revenues

Over

$25,000,000

137

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from

Largest Account

2.3%

2.3%

2.0%

High

7.7%

Low

0.5%

10 Largest Accounts

9.7%

10.4%

8.0%

High

20.1%

Low

2.2%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

26.1%

17.4%

28.5%

Disability

18.7%

15.3%

16.4%

Dental & Vision

26.2%

28.2%

21.8%

Retirement/Pension

2.3%

3.4%

5.0%

Worksite/Voluntary/Supplement

10.4%

14.6%

17.4%

Long-Term Care

1.4%

1.0%

1.8%

Employee Benefits TPA

8.0%

18.5%

2.2%

All Other

7.0%

1.6%

6.8%

*Excludes Group Medical