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2014 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

22

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Service/Sales Support Staff

Average

Top 25%

Commercial P&C Service/Sales Support

Number

1.8

High

4.0

Low

0.5

Average Revenue per Staff

$255,274

$404,940

Total Commercial Service Payroll ($)

$87,098

Payroll (as % of Total Commercial Revenue)

25.5%

Bonds P&C Service/Sales Support Staff

Number

*

High

*

Low

*

Average Revenue per Staff

*

*

Total Bond Service Payroll ($)

*

Payroll (as % of Total Bond Revenue)

*

Personal P&C Service/Sales Support Staff

Number

2.0

High

3.8

Low

0.5

Average Revenue per Staff

$183,715

$310,729

Total Personal Service Payroll ($)

$77,807

Payroll (as % of Total Personal Revenue)

25.8%

Group L&H Service/Sales Support Staff

Number

0.5

High

1.0

Low

0.3

Average Revenue per Staff

$89,547

*

Total Group L&H Service Payroll ($)

$15,557

Payroll (as % of Total Group L&H Revenue)

29.7%

Individual L&H Service/Sales Support Staff

Number

0.2

High

0.3

Low

0.1

Average Revenue per Staff

$65,153

*

Total Individual L&H Service Payroll ($)

$9,799

Payroll (as % of Total Individual L&H Revenue)

22.3%

Multi-Line Service/Sales Support Staff

Number

3.6

High

6.5

Low

0.5

Average Revenue per Staff

$397,783

*

Total Multi-Line Service Payroll ($)

$157,409

Payroll (as % of Total Multi-Line Revenue)

22.3%

*Insufficient Data