2014 Best
Practices Study
Agencies
with
Revenues
Under
$1,250,000
22
Analysis of Agencies with Revenues Under $1,250,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
1.8
High
4.0
Low
0.5
Average Revenue per Staff
$255,274
$404,940
Total Commercial Service Payroll ($)
$87,098
Payroll (as % of Total Commercial Revenue)
25.5%
Bonds P&C Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Bond Service Payroll ($)
*
Payroll (as % of Total Bond Revenue)
*
Personal P&C Service/Sales Support Staff
Number
2.0
High
3.8
Low
0.5
Average Revenue per Staff
$183,715
$310,729
Total Personal Service Payroll ($)
$77,807
Payroll (as % of Total Personal Revenue)
25.8%
Group L&H Service/Sales Support Staff
Number
0.5
High
1.0
Low
0.3
Average Revenue per Staff
$89,547
*
Total Group L&H Service Payroll ($)
$15,557
Payroll (as % of Total Group L&H Revenue)
29.7%
Individual L&H Service/Sales Support Staff
Number
0.2
High
0.3
Low
0.1
Average Revenue per Staff
$65,153
*
Total Individual L&H Service Payroll ($)
$9,799
Payroll (as % of Total Individual L&H Revenue)
22.3%
Multi-Line Service/Sales Support Staff
Number
3.6
High
6.5
Low
0.5
Average Revenue per Staff
$397,783
*
Total Multi-Line Service Payroll ($)
$157,409
Payroll (as % of Total Multi-Line Revenue)
22.3%
*Insufficient Data