24 / 168
2014 Best
Practices Study
Agencies
with
Revenues
Under
$1,250,000
24
Analysis of Agencies with Revenues Under $1,250,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
Top 25%
Information Technology Employees (FTE)
Number
0.6
High
3.0
Low
0.1
Number of IT Employees per 100 users
N/A
Revenue per IT Employee
$657,966
$1,076,340
Total IT Payroll Expense ($)
$14,419
$31,371
As % of Total Compensation Expense
3.3%
As % of Net Revenues
1.7%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Other included ITC/INSPRO, NASA Eclispe,
Jenesis, and No Agency Management System
Technology
Agency Management System Utilized
Average
+25% Profit
+25% Growth
Total IT Expenses
1
(as % of net revenues)
3.1%
2.9%
2.5%
AMS360
27.6%
TAM
27.6%
AFW
6.9%
EPIC
6.9%
Instar
3.4%
SIS
3.4%
Other
13.8%
Hawksoft
10.3%