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2013 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

11

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

Charge for Services

(routinely or

occasionally)

Do Not Charge

Property & Casualty

(% of agencies providing)

Claims Services (beyond traditional services)

6.1%

50.0%

50.0%

Loss Control/Engineering/Safety

6.1%

50.0%

50.0%

Risk Management Consulting

9.1%

33.3%

66.7%

Data Analysis

3.0%

0.0%

100.0%

Workers Comp TPA

0.0%

0.0%

0.0%

Premium Financing

9.1%

0.0%

100.0%

Self-Insurance Programs

3.0%

100.0%

0.0%

Household Contents Inventory Services

3.0%

0.0%

100.0%

Identity Theft Protection Programs

0.0%

0.0%

0.0%

Captive Ins. Company Consulting/Management

0.0%

0.0%

0.0%

Other

0.0%

0.0%

0.0%

Average

Charge for Services

(routinely or

occasionally)

Do Not Charge

Life & Health / Financial

(% of agencies providing)

Wellness

0.0%

0.0%

0.0%

Enrollment

0.0%

0.0%

0.0%

COBRA Administration

0.0%

0.0%

0.0%

Government Compliance Service

0.0%

0.0%

0.0%

Employee Benefits TPA

0.0%

0.0%

0.0%

HR Consulting

0.0%

0.0%

0.0%

Actuarial/Data Analysis

0.0%

0.0%

0.0%

Pension/401(k)

0.0%

0.0%

0.0%

Self-Insurance Programs

0.0%

0.0%

0.0%

Investment Products (Securities, Stocks)

0.0%

0.0%

0.0%

Zywave

0.0%

0.0%

0.0%

PEO (Employee Leasing Products & Services)

0.0%

0.0%

0.0%

Other

0.0%

0.0%

0.0%

Value Added Services/Other Products Provided

% of agencies that offer

Value Added Services:

18.2%