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2013 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

9

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Size

(as measured by Comm. & Fees – not premium)

Average

+25% Profit

+25% Growth

Commercial P&C

Greater than $25,000

% of Book

17.1%

9.9%

26.9%

# of Accounts

2.8

*

3.3

Total Revenue

$157,095

*

$198,068

Revenue per Account

$56,393

*

$60,944

Between $10,000 and $25,000

% of Book

16.5%

29.0%

16.0%

# of Accounts

6.0

9.8

8.0

Total Revenue

$88,354

$141,335

$93,996

Revenue per Account

$14,726

$14,373

$11,749

Between $5,000 and $10,000

% of Book

17.5%

28.4%

19.1%

# of Accounts

12.7

20.0

13.6

Total Revenue

$83,114

$138,471

$80,343

Revenue per Account

$6,543

$6,924

$5,920

Less than $5,000

% of Book

48.9%

32.7%

38.0%

# of Accounts

571.9

459.5

417.9

Total Revenue

$224,041

$159,265

$159,510

Revenue per Account

$392

$347

$382

(as measured by number of lives)

Average

+25% Profit

+25% Growth

Group L&H/Financial

Over 100 Lives

% of Book

19.1%

0.0%

29.6%

# of Accounts

*

*

*

Total Revenue

*

*

*

Revenue per Account

*

*

*

50 - 100 Lives

% of Book

8.7%

0.0%

11.4%

# of Accounts

1.0

*

*

Total Revenue

$12,576

*

*

Revenue per Account

$12,576

*

*

25 - 50 Lives

% of Book

19.1%

10.8%

15.9%

# of Accounts

2.3

*

3.3

Total Revenue

$13,756

*

$13,630

Revenue per Account

$2,446

*

$4,089

Under 25 Lives

% of Book

53.1%

89.2%

43.1%

# of Accounts

40.2

71.0

11.0

Total Revenue

$20,420

$23,638

$22,131

Revenue per Account

$508

$333

$2,012

*Insufficient Data