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2013 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

8

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from:

Largest Account

5.5%

2.4%

6.5%

High

23.4%

Low

0.5%

10 Largest Accounts

15.8%

10.1%

16.3%

High

46.4%

Low

1.1%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

47.5%

39.0%

*

Disability

3.6%

0.7%

*

Dental & Vision

23.5%

0.7%

*

Retirement/Pension

1.1%

3.3%

*

Worksite/Voluntary/Supplement

5.6%

0.0%

*

Long-Term Care

6.7%

20.0%

*

Employee Benefits TPA

12.1%

36.3%

*

All Other

0.0%

0.0%

*

What the Typical Transactions Looked Like

Revenues Acquired per Transaction

Multiples of Revenue Paid

Average

*

Average

*

High

*

High

*

Low

*

Low

*

Acquired Revenues

% of Agencies

Acquiring

Average

Commissions

Acquired

% of

Net Revenues

Acquisitions Made in Last 12 Months

6.1%

*

*

Revenue by Acquisition

*Insufficient Data

*Excludes Group Medical

*Insufficient Data