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2013 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

7

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenues

Revenue by Source

(% of Gross Revenues)

(% by Source)

Average

+25% Profit

+25% Growth

Property & Casualty

Commercial Commissions & Fees

42.0%

35.7%

38.9%

Bonds

0.7%

0.4%

0.7%

Personal Commissions

46.0%

54.2%

46.3%

Value Added Services

0.4%

0.0%

0.0%

Contingent/Bonus

5.5%

5.5%

6.4%

Total P&C

94.7%

95.8%

92.3%

Life & Health/Financial

Group Medical Commissions & Fees

2.3%

0.8%

3.0%

All Other Group Commissions & Fees

0.4%

0.1%

0.1%

Individual L&H Commissions & Fees

2.0%

2.8%

3.2%

Bonus/Overrides

0.1%

0.0%

0.0%

Total L&H/Financial

4.8%

3.8%

6.4%

Investments

0.1%

0.0%

0.0%

Miscellaneous

0.4%

0.4%

1.3%

Gross Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

0.3%

0.0%

0.0%

Net Revenues

99.7%

100.0%

100.0%

% Total Revenue

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

0.0%

P&C

Contingent/

Bonus

P&C

VAS

Fees

P&C

Personal

Comm

& Fees

P&C

Bonds

Comm

& Fees

P&C

Commercial

Comm

& Fees

L&H

Group

Medical

Comm

& Fees

L&H

All Other

Group

Comm

& Fees

L&H

Individual

Comm

& Fees

L&H

Bonus/

Overrides

Investments Miscellaneous

Average

+25% Profit

+25% Growth