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2013 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

21

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Most Successful Producer Productivity

Commercial P&C

Group L&H

New Commissions Produced Annually

Average

$38,038

$29,547

Top 25%

$69,153

*

Total Commissions in Producer’s Book

Average

$327,469

$47,180

Top 25%

$609,333

*

Average Commissions per Account

Average

$4,912

$1,802

Top 25%

$15,918

$4,800

Most Successful Producer Productivity

How Most Successful Producers Spent Time

Soliciting

New Business

41.7%

Servicing

Existing Accounts

31.7%

Personal

Training/

Education/

Prof. Dev.

6.3%

Soliciting

New Business

26.0%

Mgmt/Personnel/

Agency Admin.

22.7%

Mgmt/Personnel/

Agency Admin.

22.9%

Servicing

Existing Accounts

44.8%

Personal

Training/

Education/

Prof. Dev.

4.0%

Most Successful P&C Producer

Most Successful L&H Producer

Personal Lines Producers, someone whose main responsibility is to solicit and write new personal

lines accounts and is not responsible for the day-to-day servicing of the business, can be very

productive. On average the most successful Personal Lines producer in this revenue category

generated

$51,519

per year in new personal lines commissions with an average commission

per account of

$690

. (Typically, the total commissions in the producer’s book are not tracked

since they are not paid renewal commission. Most often, the producers receive a base salary plus

new business commissions.)

*Insufficient Data