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2013 Best

Practices Study

Agencies

with

Revenues

Under

$1,250,000

27

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Service/Sales Support Staff

Average

Top 25%

Commercial P&C Producers/Sales Support

Number

2.0

High

4.0

Low

0.3

Average Revenue per Staff

$231,585

$351,479

Total Commercial Service Payroll ($)

$98,929

Payroll (as % of Total Commercial Revenue)

24.2%

Bonds P&C Service/Sales Support Staff

Number

*

High

*

Low

*

Average Revenue per Staff

*

*

Total Bond Service Payroll ($)

*

Payroll (as % of Total Bond Revenue)

*

Personal P&C Service/Sales Support Staff

Number

1.9

High

4.5

Low

0.4

Average Revenue per Staff

$195,625

$334,260

Total Personal Service Payroll ($)

$72,655

Payroll (as % of Total Personal Revenue)

23.7%

Group L&H Service/Sales Support Staff

Number

0.4

High

0.5

Low

0.1

Average Revenue per Staff

$66,990

*

Total Group L&H Service Payroll ($)

$17,062

Payroll (as % of Total Group L&H Revenue)

49.2%

Individual L&H Service/Sales Support Staff

Number

0.4

High

0.5

Low

0.2

Average Revenue per Staff

$47,058

*

Total Individual L&H Service Payroll ($)

$18,667

Payroll (as % of Total Individual L&H Revenue)

44.6%

Multi-Line Service/Sales Support Staff

Number

3.2

High

6.0

Low

1.0

Average Revenue per Staff

$157,822

*

Total Multi-Line Service Payroll ($)

$118,274

Payroll (as % of Total Multi-Line Revenue)

30.4%

*Insufficient Data