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2013 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

73

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Size

(as measured by Comm. & Fees – not premium)

Average

+25% Profit

+25% Growth

Commercial P&C

Greater than $25,000

% of Book

27.5%

19.4%

30.7%

# of Accounts

11.8

9.4

13.9

Total Revenue

$657,540

$497,427

$716,542

Revenue per Account

$55,768

$52,669

$51,550

Between $10,000 and $25,000

% of Book

16.3%

16.1%

18.4%

# of Accounts

25.4

27.0

27.2

Total Revenue

$380,955

$372,012

$427,818

Revenue per Account

$14,993

$13,778

$15,729

Between $5,000 and $10,000

% of Book

12.8%

12.9%

12.8%

# of Accounts

43.0

45.7

42.4

Total Revenue

$298,544

$296,934

$299,527

Revenue per Account

$6,939

$6,497

$7,064

Less than $5,000

% of Book

43.4%

51.6%

38.1%

# of Accounts

2,424.6

3,043.7

1,863.4

Total Revenue

$1,012,872

$1,189,883

$887,485

Revenue per Account

$418

$391

$476

(as measured by number of lives)

Average

+25% Profit

+25% Growth

Group L&H/Financial

Over 100 Lives

% of Book

32.5%

33.8%

25.2%

# of Accounts

4.0

4.5

4.3

Total Revenue

$161,603

$116,590

$177,096

Revenue per Account

$39,947

$25,090

$41,670

50 - 100 Lives

% of Book

24.1%

34.9%

15.0%

# of Accounts

8.9

16.8

5.0

Total Revenue

$109,851

$120,470

$70,453

Revenue per Account

$12,378

$7,192

$14,091

25 - 50 Lives

% of Book

14.9%

14.7%

10.1%

# of Accounts

13.6

9.0

13.2

Total Revenue

$60,549

$40,615

$56,671

Revenue per Account

$4,442

$4,513

$4,293

Under 25 Lives

% of Book

28.5%

16.6%

49.7%

# of Accounts

120.1

23.9

194.1

Total Revenue

$107,364

$28,687

$200,037

Revenue per Account

$894

$1,202

$1,030