75 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$2,500,000 and
$5,000,000
75
Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
Charge for Services
(routinely or
occasionally)
Do Not Charge
Property & Casualty
(% of agencies providing)
Claims Services (beyond traditional services)
21.7%
20.0%
80.0%
Loss Control/Engineering/Safety
23.9%
27.3%
72.7%
Risk Management Consulting
30.4%
35.7%
64.3%
Data Analysis
13.0%
0.0%
100.0%
Workers Comp TPA
2.2%
0.0%
100.0%
Premium Financing
37.0%
41.2%
58.8%
Self-Insurance Programs
2.2%
100.0%
0.0%
Household Contents Inventory Services
4.3%
0.0%
100.0%
Identity Theft Protection Programs
2.2%
0.0%
100.0%
Captive Ins. Company Consulting/Management
2.2%
100.0%
0.0%
Other
6.5%
33.3%
66.7%
Average
Charge for Services
(routinely or
occasionally)
Do Not Charge
Life & Health / Financial
(% of agencies providing)
Wellness
13.0%
16.7%
83.3%
Enrollment
21.7%
22.2%
77.8%
COBRA Administration
13.0%
66.7%
33.3%
Government Compliance Service
2.2%
100.0%
0.0%
Employee Benefits TPA
0.0%
0.0%
0.0%
HR Consulting
17.4%
25.0%
75.0%
Actuarial/Data Analysis
2.2%
0.0%
100.0%
Pension/401(k)
6.5%
0.0%
100.0%
Self-Insurance Programs
8.7%
0.0%
100.0%
Investment Products (Securities, Stocks)
4.3%
0.0%
100.0%
Zywave
6.5%
0.0%
100.0%
PEO (Employee Leasing Products & Services)
2.2%
100.0%
0.0%
Other
10.9%
40.0%
60.0%
Other included Compliance Check, Vertafore - ClientConnect, PPACA Seminars, internet-based risk manaegment center
for HR, and personal income taxes.
Other included contract review, My Mod/rebound workplace injury management program, background checks/fees,
internet-based risk management center, defensive driver training and Zywave.
Value Added Services/Other Products Provided
% of agencies that offer
Value Added Services:
52.2%