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66

Adopted FY 2016-17 Budget

BUDGET HIGHLIGHTS



The FY 16-17 Adopted Budget is increasing by $290,787, or 4.5%.



The FY 16-17 Adopted Budget includes a net increase of 1.60 FTE. An additional Help Desk Support

Analyst was added during FY 15-16. A part-time (30 hours) Help Desk Support Analyst position was also

upgraded to full-time. A portion of the department director position is now allocated to the Network

Services Fund, which is administered by the Information Systems Department. One FTE for Franchise

and Tower Administration was transferred from the Engineering and Inspections Department.

General Government-Information Technology

Effectiveness Measures

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Percent of deployments within 30 days of

hardware receipt

85%

99%

99%

99%

Percentage of service requests closed within 3

days

84%

85%

85%

90%

Percent of customers rating service received as

"good" or "excellent"

99%

98%

98%

98%

Respond to and correct application errors within

24 hours

99%

100%

100%

100%

Percentage of uptime availability of systems,

servers and network

95%

98%

98%

98%

Average response time to application

development requests or modifications

2.5 days

3 days

3 days

3 days

Percentage of GIS based data requests from

economic development agencies that are

responded to within 2 days

100%

100%

100%

100%

BUDGET SUMMARY

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Recommended

Projected

Expenditures:

Personnel Costs

2,382,896

2,437,872

2,614,142

2,693,904

Maintenance & Operations

3,925,456

3,972,747

4,087,264

4,087,974

Capital Outlay

0

0

0

0

Total

6,308,352

6,410,619

6,701,406

6,781,878

Total FTE Positions

28.750

27.750

29.350

29.350

Revenues:

Internal Charges

0

0

0

0

All Other

0

0

545,830

550,830

Subtotal

0

0

545,830

550,830

General Fund Contribution

6,308,352

6,410,619

6,155,576

6,231,048

Total

6,308,352

6,410,619

6,701,406

6,781,878