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INFORMS Nashville – 2016

105

SD33

203B-MCC

Recent Advances in Simulation

Sponsored: Simulation

Sponsored Session

Chair: Jing Dong, Northwestern University, Evanston, IL, United States,

jing.dong@northwestern.edu

Co-Chair: Jose Blanchet, Columbia University, New York, NY,

United States,

jose.blanchet@gmail.com

1 - On Calibrating Statistical Distances

Huajie Qian, University of Michigan, 2302 St Francis Drive, Apt

B118, Ann Arbor, MI, 48104, United States,

hqian@umich.edu

Henry Lam

We present a general framework to calibrate the statistical distance dictating the

size of the uncertainty sets for distributionally robust optimization used in

stochastic or simulation optimizations under uncertainty. We discuss the

implications on the statistical guarantees of the resulting objective values and

feasibility. We also compare these guarantees to sample average approximation.

2 - Multi-resolution Gaussian Markov Random Fields For Discrete

Optimization Via Simulation

Eunhye Song, Northwestern University, Evanston, IL, United

States,

EunhyeSong2016@u.northwestern.edu

Barry L Nelson, Jeremy C Staum

The Gaussian Markov Improvement Algorithm (GMIA), an optimization via

simulation algorithm based on Gaussian Markov random fields (GMRF), has

computational advantages in solving problems on a large discrete solution space.

We extend GMIA to a multiresolution algorithm (MR-GMIA) to solve even larger

problems. The solution space is divided into regions; each region becomes a

“solution” in a region-level GMRF while solutions within each region are

represented by a solution-level GMRF. Using complete expected improvement,

MR-GMIA guides the search toward promising regions and promising solutions

within the selected regions with global inference about the optimality gap for

termination.

3 - Unbiased Monte Carlo Computations For Optimization And

Functions Of Expectations

Yanan Pei, Columbia University,

yp2342@columbia.edu

,

Jose Blanchet, Peter W Glynn

We present general principle for the design and analysis of unbiased Monte Carlo

estimators for quantities such as functions of expectations. Our estimators possess

finite work-normalized variance under mild regularity conditions. We apply our

estimator to various settings of interest, such as optimal value estimation in the

context of Sample Average Approximations, unbiased estimators for particle filters

and conditional expectations.

4 - Estimation In The Tail Of The Gaussian Copula

Raghu Pasupathy, Purdue University, West Lafayette, IN, 47907,

United States,

pasupath@purdue.edu

We present ecoNORTA for efficient constrained random vector generation within

the Gaussian and NORTA contexts. We propose three importance-sampling

estimators for such settings, the first of which actively exploits knowledge of the

local structure of the feasible region around a dominating point to achieve

bounded relative error. The second and third estimators, for use in settings where

information about the constraint set is not readily available, do not exhibit

bounded relative error but are shown to achieve a slightly weaker form of

efficiency. Numerical results on various example problems show promise.

SD34

204-MCC

Joint Session HAS/MSOM-HC: Models and Analytics

in Healthcare Operations

Sponsored: Manufacturing & Service Oper Mgmt,

Healthcare Operations

Sponsored Session

Chair: Joel Goh, Harvard Business School, Boston, MA,

United States,

jgoh@hbs.edu

1 - Accurate Prediction Of Case Duration

Amirhossein Meisami, University of Michigan, Ann Arbor, MI,

United States,

meisami@umich.edu,

Nick Kastango,

Christopher Thomas Borum Stromblad, Mark P Van Oyen

The primary goal of this study is to analyze the abundant data available prior to

surgery and leverage this information to produce accurate case length predictions

via novel statistical learning methodologies. We will be working with a rich

database from Memorial Sloan Kettering Cancer Center to identify the essential

features in defining case duration variability. The research also focuses on

reducing the uncertainties and variations imposed by rare events that may arise in

various procedures during a case.

3 - Admission Of Long Stay Patients In A Busy Pediatric ICU

Fernanda Bravo, Assistant Professor, UCLA Anderson School of

Management, Los Angeles, CA, United States,

fernanda.bravo@anderson.ucla.edu

, Michael McManus

This work studies admission policies for complex patients in the ICU of a large

pediatric academic hospital. There are four different patient types: medical,

emergency, surgical, and transfers. Within these, long-stay-patients use a large

amount of resources and limit the access to the unit. The ICU must always remain

available for emergencies before accommodating elective admissions. As a result,

many children are queued for complex surgeries and medical workups. We study

policies to decide when to admit an long-stay-patient depending on the current

ICU status, and future patients’ arrivals.

4 - Scheduling Work In Radiology

Maria R. Ibanez, Harvard Business School,

mibanez@hbs.edu

Using detailed data on millions of radiological studies interpreted by physicians,

we study the drivers of speed and quality of the interpretation, and identify

implications for scheduling and allocation of work across workers.

SD35

205A-MCC

Strategic Queueing

Sponsored: Manufacturing & Service Oper Mgmt,

Service Operations

Sponsored Session

Chair: Laurens Debo, Dartmouth College,

Tuck School of Business, Hanover, NH, 03755, United States,

Laurens.G.Debo@tuck.dartmouth.edu

Co-Chair: Luyi Yang, University of Chicago, Booth School of Business,

Chicago, IL, 60637, United States,

luyi.yang@chicagobooth.edu

1 - Queueing With Strategic Balking And System Design

Yichen Tu, University of North Carolina, Chapel Hill, NC,

United States,

yichen1@live.unc.edu

, Nur Sunar, Serhan Ziya

We analyze a queueing system where customers decide whether to join or balk

the system depending on the expected benefit they receive by joining a system. In

this setting, we characterize the optimal choice of system design from the

perspective of a social welfare optimizer. We also conduct numerical studies to

shed light on the benefit of different system design choices.

2 - Risk/return Trade-off In Queues With A Nonlinear Waiting

Cost Function

Hossein Abouee-Mehrizi, University of Waterloo, 200 University

Avenue West, Waterloo, ON, N2L 3G1, Canada,

haboueemehrizi@uwaterloo.ca,

Ata G Zare, Renata Konrad

We consider an M/M/1 queueing system and assume that each customer receives

a value by getting served and suffers from a waiting cost. To analyze customers’

behavior, we consider the risk/return trade-off and a nonlinear waiting cost

function. Customers are impatient and have a mixed attitude with respect to the

risk. Before reaching a certain point in time, customers are risk-seeking, but after

that they become risk-averse. We assume that customers follow a joint balking

and abandonment strategy. We fully characterize the equilibrium joint balking

and abandonment strategy and show that three types of equilibria may exist:

global, myopic, and farsighted.

3 - Optimal Information Disclosure In M/M/1 Queues

Shiliang Cui, Georgetown University, 548 Rafik B. Hariri Building,

37th & O Streets, NW, Washington, DC, 20057, United States,

shiliang.cui@georgetown.edu

, Jinting Wang

Queue length is a very important parameter for customers to make a joining

decision or not. We study optimal information disclosure policies in M/M/1

queues.

4 - Want Priority Access? Refer Your Friend To Move Up In Line

Luyi Yang, University of Chicago,

lyang6@chicagobooth.edu

Laurens G Debo

This paper studies the referral priority program, an emerging business practice

adopted by a growing number of technology companies that manage a waitlist of

customers. The program enables existing customers on the waitlist to gain priority

access if they successfully bring in new customers. We find that the effectiveness

of this novel mechanism as a marketing tool for customer acquisition and an

operational approach for waitlist management depends crucially on the base

arrival rate of the system. Referrals may not be generated when the base arrival

rate is either too high or too low. Even when customer refer, the program could

backfire (i.e., reduces the system throughput and customer welfare).

SD35