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INFORMS Nashville – 2016

113

2 - CPOE Adoption Impacts On Medicare Reimbursements

Hilal Atasoy, Temple University,

hilal.atasoy@temple.edu

Computerized Physician Order Entry (CPOE) systems allow physicians to

seamlessly enter information in patient records compared to paper-based records,

potentially leading to higher quality of care. On the other hand, the ease of

capturing information into electronic medical records can be deliberately used by

hospitals to inflate their reimbursement requests from Medicare by overstating

the complexity of patients’ diagnoses. We study the relationship between CPOE

adoption and reported patient complexity of hospitals. We find that, on average,

the adoption of CPOE systems is associated with an increase in the case mix

index. This increase is significantly higher among for-profit hospitals.

3 - Not What The Doctor Ordered: Physician Mobility And

Technology Adoption

Brad N Greenwood, Temple University,

brad.n.greenwood@gmail.com,

Corey M Angst,

Kartik Krishna Ganju

In this work we investigate the relationship between EMR implementation and

physician mobility. Strikingly, although significant anecdotal evidence would

suggest that EMR implementation is associated with an exodus of physicians, we

find that this reaction is strongly moderated by hospital characteristics, physician

characteristics, and the type of EMR implemented.

4 - Detecting Anomalous Patterns Of Care Using Health

Insurance Claims

Sriram Somanchi, University of Notre Dame, 344 Mendoza College

of Business, Notre Dame, IN, 46556, United States,

somanchi.1@nd.edu

, Edward McFowland

Patient care data using health insurance claims can be used to improve clinical

practice by analyzing patterns across patients and providing actionable insights.

Our goal in this project is to analyze this complex patient care data in order to

identify interesting patterns in patient care that have led to anomalous health

outcomes. Specifically, we detect treatments in the outpatient patient care that

have significantly deviated from the regular treatment process and have affected

health outcomes either negatively or positively. This can further help both in

terms of improving patient health and reducing health care costs.

SD57

Music Row 5- Omni

Joint Session BOM/RMP: Consumer Behavior in

Pricing and Loyalty

Sponsored: Behavioral Operations Management

Sponsored Session

Chair: Anton Ovchinnikov, Queen’s School of Business, Kingston, ON,

Canada,

ao37@queensu.ca

1 - Impact Of Tiered Incentives On Behavior: Case Of The Airline

Loyalty Programs

Tong Guo, University of Michigan, Stephen M Ross School of

Business, 701 Tappan Street, Ann Arbor, MI, 48109, United States,

tongguo@umich.edu,

A. Yesim Orhun

This paper explores the impact of status incentives provided by a major U.S.

airline on the purchasing behavior of its frequent flier program members. We

leverage a database of complete transaction histories of more than six million

members to study within-person changes in the distribution of price and route

characteristics of tickets purchased from the airline as members progress towards

a status goal. We present novel empirical manifestations of increased customer

loyalty on market outcomes.

2 - Stockpile Or Redeem: How Do Consumers Value Loyalty

Program Points

So Yeon Chun, McDonough School of Business, Georgetown

University,

sc1286@georgetown.edu

, Rebecca Hamilton

Loyalty programs are designed to reward customers for buying more or buying

more frequently from a firm. Typically, customers earn points for their purchases,

which can then be exchanged for additional products and services. In a sense,

these loyalty program points function as a currency that consumers can spend

(redeem) on a purchase instead of money. We conduct a series of behavioral lab

experiments to examine differences in the way customers think about loyalty

points as compared to money, and how they choose whether to make a purchase

with cash or points.

3 - Which Customers Are More Valuable In A Dynamic Pricing

Situation?

Jue Wang, Queen’s School of Business, Kingston, ON, Canada,

jw171@queensu.ca

, A. Yesim Orhun, Anton Ovchinnikov

We consider a firm that dynamically price its inventory and examine whether

customers who purchase at higher prices indeed add higher marginal value to the

firm. We present modeling and computational results which are calibrated on a

unique data set from a major travel firm.

4 - Strategic Consumers, Revenue Management And The Design Of

Loyalty Programs

Anton Ovchinnikov, Queen’s School of Business,

ao37@queensu.ca,

So Yeon Chun

Several major firms recently switched their loyalty programs from

quantity/’mileage’-based toward ‘spending-based’. We study the impact of this

switch on firm’s profit and consumer surplus. We present a novel model of

strategic consumers’ response to firm’s pricing and loyalty program decisions,

incorporate such response into the firm’s pricing and loyalty program design

problem, compare several plausible loyalty-program designs, and discuss

managerial implications.

SD58

Music Row 6- Omni

Energy IV

Contributed Session

Chair: Byungkwon Park, Ph.D student, University of Wisconsin -

Madison, 202 N Eau Claire Avenue, # 314, Madison, WI, 53705,

United States,

bpark52@wisc.edu

1 - Two-stage Multi-agent Stochastic Optimization In Power Systems

Shasha Wang, Clemson University, 107 Wyeth LN, Central, SC,

29630, United States,

shashaw@g.clemson.edu

Harsha Gangammanavar, Sandra D Eksioglu, Scott J. Mason

We present a two-stage stochastic optimization framework for a multi-agent

system in which the global objective function incorporates individual agents’

objective functions. Our approach applies to the problem of managing energy in

microgrids that contain integrated renewable energy resources. A sequential

sampling-based, stochastic approach—stochastic decomposition—is used to

analyze the problem. Computational experiments are conducted and demonstrate

the effectiveness of our proposed methodology using real world case study data.

2 - Analysis Of Co2 Emission Performance And Abatement Potential

For Municipal Industrial Sectors In Jiangsu, China

Jie Zhang, Hohai University, Nanjing, China,

zhangjie_jie@126.com,

Jigan Wang, Zhencheng Xing

As the main source of CO2 emissions in China, industrial sector has been faced

with the tremendous pressure of reducing emissions. Based on the analysis of

SBM-Undesirable model, GIS visualization method, kernel density estimation and

industrial abatement model, we find that there exists a significant spatial

inequality of CO2 emission performance across various regions in Jiangsu, the

largest CO2 emitter in China, but the regional disparity has been narrowing

during our study period. Additionally, average annual industrial CO2 emission

reductions in Jiangsu can attain 15654.00 (10 thousand tons), accounting for

28.2% of its average annual actual emissions.

3 - Production Intermittence In Spot Electricity Markets

Olivier Massol, IFP School, 228-232 Avenue Napoleon Bonaparte,

Rueil-Malmaison, 92852, France,

olivier.massol@ifpen.fr

,

Albert Banal-Estanol, Augusto Ruperez-Micola

This paper analyses the influence of production intermittence on spot markets.

We use both game theory concepts and an agent-based simulation approach

derived from the Camerer and Ho (1999) behavioral model. Controlling for costs,

we find that intermittent technologies yield lower prices when incumbents have

individual market power, but higher when they do not have it. This happens

when firms are risk-neutral and risk-averse, and also under different

intermittence and ownership configurations. Replacing high-cost assets with low-

cost ones results in higher prices than letting them co-exist.

4 - A Sparse Tableau Analysis Formulation For The Security-

constrained Optimal Power Flow

Byungkwon Park, PhD Student, University of Wisconsin-Madison,

202 N Eau Claire Avenue, # 314, Madison, WI, 53705,

United States,

bpark52@wisc.edu

, Christopher DeMarco

The nonlinear security-constrained optimal power flow (SCOPF) is

computationally challenging, with difficulties in obtaining even feasible points

due to the nonconvexity of power flow equations and the large dimension when

many contingencies are considered. As illustrated in literature on semidefinite

programming for OPF, a well-chosen formulation can yield better solutions, more

efficiently. To this end, this work considers a range of SCOPF problems in new

sparse tableau formulations that explicitly maintain port currents and voltages of

all grid elements, and examines computational time and quality of solutions with

different nonlinear solvers.

SD58