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INFORMS Nashville – 2016

195

MC37

205C-MCC

Socially Responsible Business Models

Sponsored: Manufacturing & Service Oper Mgmt,

Sustainable Operations

Sponsored Session

Chair: Serguei Netessine, INSEAD, Singapore, Singapore,

serguei.netessine@insead.edu

1 - To Sell And To Provide? The Economic And Environmental

Implications Of The Auto Manufacturer’s Involvement In The

Car Sharing Business

Ioannis Bellos, George Mason University,

ibellos@gmu.edu

Mark Ferguson, Beril L Toktay

Motivated by the involvement of Daimler and BMW in the car sharing business

we consider an OEM who contemplates introducing a car sharing program. The

OEM designs its product line by accounting for the trade-off between driving

performance and fuel efficiency. We determine the efficiency of the vehicles

offered and we characterize the effect on the OEM’s Corporate Average Fuel

Economy (CAFE) along with the economic and environmental implications.

2 - Optimal Allocation Rules With Waste Considerations

Sara Rezaee Vessal, HEC Paris, Jouy en josas, France,

sara.rezaee-vessal@hec.edu,

Sam Aflaki, Dimitrios Andritsos

We study capacity allocation of a scarce and perishable product among stockout-

averse retailers that face stochastic demand. We focus on two commonly practiced

allocation mechanisms and using a dynamic model characterize the conditions

under which each allocation mechanism performs superior from a waste and

profit point of view.

3 - Child Labor In Supply Chains: An Empirical Investigation

Sameer Hasija, INSEAD,

sameer.hasija@insead.edu

, Hsiao-Hui Lee,

Niyazi Taneri

Due to increasing globalization, labor malpractices at upstream positions in supply

chains directly or indirectly impact many organizations. Moreover, from a

social/moral perspective poor labor conditions may have long term adverse effects

on society. Lack of visibility in long supply chains hinders our capability in

overcoming such issues. In this paper, we generate empirical insights on the

drivers of labor malpractices, and child labor in particular.

4 - Philanthropic Campaigns And Customer Behavior:

Field Experiments In An Online Taxi Booking Company

Serguei Netessine, INSEAD, 1 Ayer Rajah Avenue, Singapore,

138676, Singapore,

serguei.netessine@insead.edu

Jasjit Singh,

Nina Teng

Companies commonly use philanthropic campaigns to attract and retain

customers in the form of charity-linked promotions, where a company donates

money to a cause when a customer makes a purchase. Customer-related effects of

such promotions remain under-studied, an issue this study investigates using field

experiments in an online taxi booking company. Take-up rates for charity-linked

promotions were smaller than for discount-based promotions, and also less

sensitive to the monetary amount. Although promotion take-up did represent

new bookings rather than substitution of non-promotional bookings, there is little

evidence of an increase in subsequent purchase frequency.

MC38

206A-MCC

Social Media Analysis V

Invited: Social Media Analytics

Invited Session

Chair: Chris Smith, Air Force Institute of Technology, 2950 Hobson

Way, 2950 Hobson Way, Wright-Patterson AFB, OH, 45433, United

States,

cms3am@virginia.edu

1 - App Developers’ Product Offering Strategies In

Multi-platform Markets

Degan Yu, PhD Candidate, University of Rhode Island, Ballentine

Hall, 7 Lippitt Road, Kingston, RI, 02881, United States,

yudegan@gmail.com

Mobile application (app) developers usually face challenges in deciding product

offering choices. In this research we construct an analytical model for product

offering problem that app and software developers face in a two-platform

environment and the developers offer paid or free app (free app offers

advertisement) in each platform. Our findings shed light on some insights into the

business practices in industries including mobile apps, computer software, and

social media games.

2 - Positive Impact Of Graphical Visualization Of Discussion Forums

On Collaborative Learning

Jacqueline Ng, Northwestern University, 2145 Sheridan Road,

C-230, Evanston, IL, 60208, United States,

jacqueline.ng@u.northwestern.edu,

Seyed Iravani

Widespread internet connectivity has increased the popularity of online delivery

of course content. With the rise of online courses, e.g., MOOCs, there is an

increasing need to create opportunities for learners to interact and exchange

ideas. Dynamic online discussion forums can accomplish these goals. We use

visualization techniques to design a novel graphical interface for discussion

forums that presents posts as nodes and replies as edges connecting nodes. By

comparing the effectiveness of graphical and text-based discussion forums, we

find that the graphical interface promotes higher levels of both activity and

interactivity, creating increased engagement in online discussions.

3 - Public Reactions To Supply Chain Events: A Twitter Sentimental

Analysis Event Study

David Wuttke, EBS University, Burgstr. 5, Oestrich-Winkel, 65375,

Germany,

david.wuttke@ebs.edu

, Christoph Schmidt,

H. Sebastian Heese

We conduct sentiment analysis on Twitter data to evaluate public reactions to

supply chain events.

4 - Effectiveness Of Network-Based Evacuation Warning

Dissemination: An Experimental Investigation

Sulian Wang, Tsinghua University, 30 Shuangqing Road, Haidian,

Beijing, 100084, China,

wangsulian13@mails.tsinghua.edu.cn,

Chen Wang

Effective risk communication with the general public plays a vital role in

emergency preparedness and response. Spontaneous dissemination of warning

messages in the decentralized channel (e.g., through online social network) is

shown to be an efficient way of complementing the traditional channels such as

television and radio. We model the individual willingness to spread warning

messages as a function of their past experiences and trust of the information

source, which is determined by both the false positive and false negative rates of

historical warnings. We validate our model by lab experiments and simulation.

MC39

207A-MCC

Applied Probability and Optimization II

Sponsored: Applied Probability

Sponsored Session

Chair: Jiaming Xu, The Wharton School of the University of

Pennsylvania,

jiamingx@wharton.upenn.edu

1 - Low-rank Estimation: Why Non-convex Gradient Descent Works

Yudong Chen, Cornell University, Ithaca, NY, United States,

yudong.chen@cornell.edu

Many problems in statistics involve fitting a low-rank matrix to noisy data. A

popular approach to the resulting rank-constrained optimization is SDP

relaxation, which does not scale to large problems. We instead consider gradient

descent over the low-rank space. This approach is scalable, but convergence was

unclear due to non-convexity. We develop a unified framework characterizing its

convergence and statistical properties. Our results provide insights to why we

expect non-convex methods to work in general, and yield global guarantees for

linear convergence in various concrete problems. Our framework handles

arbitrary ranks, noise and constraints, and does not require sample splitting.

2 - Scaled Least Squares Estimator For Glms

Murat A. Erdogdu, Stanford University,

erdogdu@stanford.edu

We study the problem of efficiently estimating the coefficients of generalized

linear models (GLMs) in the large-scale setting where the number of observations

n is much larger than the number of predictors p, i.e. n>>p>>1. We show that in

GLMs with random design, the GLM coefficients are approximately proportional

to the corresponding ordinary least squares (OLS) coefficients.Using this relation,

we design an algorithm that achieves the same accuracy as the maximum

likelihood estimator through iterations that attain up to a cubic convergence rate,

and that are cheaper than any batch optimization algorithm by at least a factor of

O(p).

3 - Reinforcement With Fading Memories

Se-Young Yun, Los Alamos National Lab, Los Alamos, NM,

United States,

yunseyoung@gmail.com

, Kuang Xu

Can one make good decisions despite having a faulty memory? We study a

continuous-time action-rewards process, where an agent is to select a sequence of

actions from a finite set of alternative, and during the period when action $k$ is

selected, she accrues discrete rewards according to a Poisson process of rate

$\lambda_k$. However, each unit of reward randomly “fades” from the agent’s

memory at rate $n^{-1}$. We analyse a simple reward matching rule: the new

action is sampled from a distribution proportional to the recallable rewards

associated with actions chosen in the past.

MC39