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35

Rewards &

Recognition:

Rewarding and

recognising your

customers is simple

and doesn’t have to

cost anything. A follow

up phone call to thank

them for a referral, or an

invitation to help you at

your next important event

can mean a lot. Or why not

send them a free Product

Brochure with their next

order for them to give

away to a

potential

new

customer of

their own?

When

customers

start to see

results for

themselves,

they embrace the

products, begin

gaining trust and

develop a sense of

confidence. They naturally

share their Herbalife experience

with others, which leads to repeat

orders, and loyalty. This is also the time

to ask them for referrals and if they are

interested in the Herbalife Opportunity.

Creating a supportive,

community environment for

your customers will not only

help them to have fun and

meet like-minded people, but

also to get results. Remember

to also help educate your

customers about living a

healthy, active lifestyle, and

tailor your message to their

goals and level.

Following up

with your

customer

is key.

Take care of them by

delivering first-class

customer service.

Helping your customer

reach their goal and

taking care of them

is the basis of a

strong and rewarding

relationship.

3

TURNING POTENTIAL CUSTOMERS INTO CUSTOMERS

Community

Support and

Education:

Personal

follow up:

Results: