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Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

131

2012 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

Average

+25% Profit

+25% Growth

Administrative Expenses

Amortization of Intangibles

1.7%

0.7%

0.4%

Officer Life

0.2%

0.0%

0.1%

Interest

0.8%

0.0%

0.0%

Other

0.9%

0.1%

0.3%

Total Administrative

3.6%

0.8%

0.9%

Total Expenses

87.3%

77.1%

84.6%

Pre-Tax Profit (Loss)

12.7%

22.9%

15.4%

EBITDA

16.5%

24.8%

17.0%

Average

+25% Profit

+25% Growth

Expense Growth Over Prior Year

Compensation Expense

6.5%

7.8%

16.1%

Selling Expense

15.1%

12.4%

7.8%

Operating Expense

6.3%

0.1%

13.0%

Administrative Expense

12.9%

-8.4%

25.6%

Expenses

(as % of Net Revenues) —

continued

Expenses

(as % of Net Revenues)

* Insufficient Data