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2009 Best Practices Study | Appendix
2009 Best Practices Study
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
*Insufficient Data
POPULATION DENSITY
Agencies with Revenues OVER $5,000,000
Population Density:
Less than
50,000
50,000
to 250,000
250,000 to
1,000,000
Over
1,000,000
% of Agencies in Each Population Size
13.0%
19.6%
34.8%
32.6%
Net Revenue Growth
(Organic)
2.6%
-2.9%
2.0%
1.5%
Profitability as %
of Net Revenues
Pre-tax Profit
19.4%
10.9%
14.0%
15.7%
Pro Forma Pre-tax Profit
23.1%
13.3%
18.9%
19.7%
Operating Pre-tax Profit
7.2%
0.2%
3.1%
4.8%
EBITDA
22.6%
14.9%
16.8%
19.2%
Pro Forma EBITDA
26.3%
17.3%
20.7%
22.3%
“Rule of 20” Score
15.8
5.8
12.8
13.1
Productivity
Revenue per Employee
$159,069
$156,761
$169,392
$189,527
Compensation per Employee
$95,189
$104,463
$112,359
$122,023
Spread per Employee
$63,879
$52,299
$57,034
$67,504
Pay Levels for
Producer
Commercial P&C Producers
$175,673
$192,186
$224,221
$240,030
Personal P&C Producers
$58,554
$60,134
$98,983
$108,815
Life & Health Producers
$159,911
$195,801
$227,504
$260,784
Multiline Producers
$147,304
$174,184
$261,961
$151,474
Pay Levels for
CSRs
Commercial P&C CSRs
$54,521
$53,913
$52,760
$57,790
Personal P&C CSRs
$44,041
$42,252
$42,440
$45,414
Life & Health CSRs
$47,632
$52,089
$50,271
$59,667
Multiline CSRs
*
*
*
*
Number of
Carriers
PL - National
10.3
10.3
9.3
8.1
PL - Regional
10.8
7.7
6.6
5.2
CL - National
23.6
28.1
30.6
29.1
CL - Regional
24.6
16.6
25.2
14.3
EB - All
40.6
49.1
56.4
46.3
Service Center
Use
Total PL Comms Placed
31.7%
29.9%
20.4%
40.6%
Total CL Comms Placed
6.9%
3.1%
3.0%
1.2%
% of Agencies Making an Acquisition
in the last 12 Mths
33.3%
22.2%
21.9%
26.7%