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2009 Best Practices Study | Appendix

2009 Best Practices Study

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

14.

Gross Revenues

— The sum of items 6, 11, 12 & 13

15.

Brokerage Commission Expense

— Commissions paid to other agencies or outside brokers. Does NOT include

in-house producers that are paid on a 1099.

16.

Net Revenues

— Gross Revenues less Brokerage Commission Expense

EXPENSES

(as reported for most recently completed fiscal year-end and stated as a percentage of net revenues)

Compensation

Payroll:

The following payroll breakdown is for the entire agency including agency owners:

17.

Employees

— Salaries, commissions, bonuses, management fees, and discretionary owner compensation

18.

“Non-Employee” Producers

— Commissions, bonuses for agency’s producers compensated on 1099

19.

Temporary Help

— Expenses for outside temporary staffing, temp-to-perm staffing expenses, etc.

20.

Total Payroll

— The sum of items 17 - 19

Benefits:

21.

Payroll Taxes

— All payroll taxes

(SS, FICA, FUTA, etc.)

22.

Retirement

— Expenses related to a 401(k), ESOP/ESOT, miscellaneous retirement benefits

23.

Insurance

— Health ins, medical reimbursements, life ins (

except “key man” life

), disability insurance

24.

Other

– Wellness programs, health club memberships, gifts, etc.

25.

Total Benefits

— The sum of items 21-24

26.

Total Compensation

— The sum of items 20 & 25

Selling

27.

Travel & Entertainment/Conventions

— Airfare, meals, hotels, social/country club dues, convention related

expenses (

Excludes professional dues/memberships

)

28.

Auto Expenditures

— Lease, gas, maintenance/repair, employee parking, mileage allowances, etc.

29.

Auto Depreciation

— Depreciated autos

30.

Total Auto

— The sum of items 28 & 29

31.

Advertising / Promotion

— Promotional / advertising materials, target marketing services, fees paid to

advertising or public relations agencies, media buys, contest rewards, customer relations functions, gifts,

telemarketing, etc.

32.

Total Selling

— The sum of items 27,30 &31

Operating

33.

Occupancy Expenditures

— Total rent, utilities, building/grounds maintenance, property taxes, janitorial services,

storage & other building related expense. (

net rental/sublet income against Occupancy Expense

)

34.

Occupancy Depreciation/Amortization

— Building depreciation, leasehold amortization

35.

Total Occupancy

The sum of items 33 & 34

36.

Office Equipment Expenditures

— Leases and expensed equipment purchases including copier

leasing/maintenance, telephone & fax leasing/maintenance, postage meters lease/maintenance, office furniture &

fixtures leasing/maintenance

(Excludes IT equipment)

37.

Office Equipment Depreciation/Amortization

— Depreciated equipment, furniture, fixtures. Include Section

179 purchases

38.

Total Office Equipment

— The sum of items 36 & 37

39.

IT Expenditures

— Expensed/leased computers, servers, software, wiring, maintenance and maintenance

contracts, website development/maintenance, website hosting, internet connections, & training.