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2009 Best Practices Study | Appendix

2009 Best Practices Study

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

40.

IT Depreciation / Amortization

— Depreciated computers, servers, etc, software amortization. Include Section 179

items

41.

Total IT

— The sum of items 39 & 40

42.

Telephone

— Local & long distance, cellular telephone, and fax expenses.

(Excludes leased telephone equipment;

included under Office Equipment)

43.

Postage

— Postage, Express mail, FedEx, UPS, courier services

(Excludes postage meter lease/maintenance; included

under Office Equipment)

44.

Supplies / Printing

— Office supplies, paper, copying/printing, coffee/soft drinks/break room expenses

45.

Dues / Subscriptions/ Contributions

— Professional dues/membership fees, periodical & information services

subscriptions, contributions

46.

Taxes / Licenses

— Miscellaneous local & franchise taxes, sales tax, other property taxes, license fees.

(Excludes

property taxes entered under Occupancy, payroll taxes, & state/federal income taxes)

47.

Insurance

— All property & casualty insurance including employee auto insurance, and any payments for E&O

claims /settlements

48.

Professional Fees

— Expenses for CPAs, lawyers, consultants and other outside advisors

(Excludes directors’ fee

included in Administrative-Other)

49.

Bad Debts

— Any bad debts written off, claims paid

(Excludes E&O claims/settlements)

50.

Outside Services

— MVRs, bank fees, employment fees, moving expenses and all other outside service expense

including those used to deliver value added services to the agency’s clients

(e.g. Zywave, actuarial services, COBRA

administration, etc.)

51.

Education

/

Training

— Registration fees, materials, in-house training programs, etc.

(Excludes training on how to

use your agency management system or other agency technology)

52.

Miscellaneous

— Other non-specific miscellaneous operating expenses not included elsewhere

53.

Total Operating

— The sum of items 35, 38, 41-52

Administrative

54.

Amortization of Intangibles

— Acquired expirations, covenants, non-competes, etc.

55.

Officer Life

— Premium paid by agency, agency is beneficiary

56.

Interest

— All interest expense incurred

57.

Other

— Director’s fees, non-specific overhead allocations from parent companies, deferred compensation, and

any other miscellaneous administrative expenses

58.

Total Administrative

— The sum of items 54-57

59.

Total Expenses

— The sum of 26, 32, 53, & 58

PROFITABILITY

60.

Pretax Profit / Loss

— Net revenues minus total expenses.

61.

EBITDA

— (Earnings Before Interest, Taxes, Depreciation, and Amortization) The agency’s profit before interest,

taxes, depreciation and amortization expenses are included. The sum of items 29, 34, 37, 40, 54, 56, and 60.

62.

Pro Forma Pretax Profit

— The agency’s profit if all “discretionary” expenditures made for the benefit of the

owners, based solely on ownership, were removed and all extraordinary / non-reoccurring expenses or revenues

were normalized.

63.

Operating Pre-Tax Profit

— Pretax profit minus contingents, bonus and investment income.

64.

Pro Forma EBITDA

— See items 61 (EBITDA) and 63 (Pro Forma Pretax Profit).