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2009 Best Practices Study | Appendix
2009 Best Practices Study
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
*Insufficient Data
POPULATION DENSITY
Agencies with Revenues UNDER $5,000,000
Population Density:
Less than
50,000
50,000
to 250,000
250,000 to
1,000,000
Over
1,000,000
% of Agencies in Each Population Size
50.5%
24.2%
11.0%
14.3%
Net Revenue Growth
(Organic)
4.7%
0.0%
-3.9%
-7.0%
Profitability as %
of Net Revenues
Pre-tax Profit
21.5%
16.6%
18.3%
13.4%
Pro Forma Pre-tax Profit
24.2%
22.2%
24.7%
22.6%
Operating Pre-tax Profit
6.5%
2.6%
0.2%
4.1%
EBITDA
24.1%
18.3%
20.5%
16.2%
Pro Forma EBITDA
26.9%
24.1%
26.9%
25.4%
“Rule of 20” Score
18.3
14.0
9.6
5.7
Productivity
Revenue per Employee
$143,393
$155,959
$137,240
$159,719
Compensation per Employee
$78,468
$94,778
$81,209
$102,928
Spread per Employee
$64,925
$61,181
$56,031
$56,792
Pay Levels for
Producer
Commercial P&C Producers
$98,666
$139,536
$130,850
$81,737
Personal P&C Producers
$41,452
$72,581
$62,333
$54,750
Life & Health Producers
$73,433
$212,501
$62,550
$79,942
Multiline Producers
$112,352
$170,542
$110,025
$176,731
Pay Levels for
CSRs
Commercial P&C CSRs
$41,558
$48,168
$42,397
$51,805
Personal P&C CSRs
$32,965
$37,804
$37,464
$42,315
Life & Health CSRs
$30,559
$38,755
$34,801
$43,061
Multiline CSRs
$31,268
$39,525
$32,894
$73,000
Number of
Carriers
PL - National
3.6
3.7
3.8
4.5
PL - Regional
5.4
4.4
3.1
3.8
CL - National
5.8
7.6
5.9
6.9
CL - Regional
7.1
7.2
4.9
4.5
EB - All
13.9
19.7
16.9
17.5
Service Center
Use
Total PL Comms Placed
11.5%
19.0%
95.3%
7.7%
Total CL Comms Placed
8.0%
6.3%
4.0%
4.6%
% of Agencies Making an Acquisition
in the last 12 Mths
4.3%
9.1%
10.0%
7.7%