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2009 Best Practices Study | Appendix
2009 Best Practices Study
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
*Insufficient Data
REGIONAL ANALYSIS
Agencies with Revenues UNDER $5,000,000
Geographic Region:
Northeast
Southeast
Midwest
Southwest
West
% of Agencies Located in Each Region
24.2%
28.6%
25.3%
12.1%
9.9%
Net Revenue Growth
(Organic)
-2.2%
-1.4%
6.9%
5.5%
-5.4%
Profitability as
% of Net
Revenues
Pre-tax Profit
14.3%
16.7%
23.5%
27.5%
13.1%
Pro Forma Pre-tax Profit
22.6%
22.7%
22.5%
30.2%
25.2%
Operating Pre-tax Profit
2.0%
4.3%
5.2%
7.9%
6.9%
EBITDA
16.7%
19.0%
26.2%
30.1%
14.5%
Pro Forma EBITDA
25.0%
25.0%
25.4%
33.6%
26.6%
“Rule of 20” Score
10.3
12.4
17.3
27.4
7.9
Productivity
Revenue per Employee
$127,323
$137,864
$150,339
$208,768
$148,458
Compensation per Employee
$79,085
$84,660
$81,030
$108,780
$93,723
Spread per Employee
$48,238
$53,204
$69,309
$99,988
$54,735
Pay Levels for
Producer
Commercial P&C Producers
$110,166
$114,306
$93,325
$160,810
$87,244
Personal P&C Producers
$65,218
$47,979
$49,632
*
$39,667
Life & Health Producers
$238,176
$107,247
$61,824
$254,950
$81,109
Multiline Producers
$128,398
$115,603
$115,630
$213,096
$77,374
Pay Levels for
CSRs
Commercial P&C CSRs
$51,053
$44,329
$38,701
$41,768
$50,762
Personal P&C CSRs
$39,552
$35,754
$32,831
$32,250
$38,386
Life & Health CSRs
$34,807
$33,291
$30,930
*
$36,671
Multiline CSRs
$43,912
$17,179
$44,678
*
$38,500
Number of
Carriers
PL - National
3.6
3.8
2.8
4.3
5.7
PL - Regional
6.2
3.7
4.7
5.2
3.4
CL - National
4.5
5.5
5.9
14.3
5.3
CL - Regional
5.8
5.7
6.0
11.8
5.7
EB - All
17.1
12.2
18.1
14.5
20.7
Service Center
Use
Total PL Comms Placed
15.5%
9.5%
68.5%
*
*
Total CL Comms Placed
9.5%
2.8%
6.4%
9.5%
7.2%
% of Agencies Making an Acquisition
in the last 12 Mths
4.5%
3.8%
13.0%
9.1%
0.0%